Good communication between home and school is crucial. Very often our children are not good at communicating themselves, so the adults around them have to open good lines of communication directly.
Again, this is something that separates the good schools from the crap ones. Our son went to a fabulous secondary school where if there was a problem, I only had to ring up and it would be sorted straight away. And If I had to leave a message I would get a call back the same day.
Sadly, the same could not be said of the next placement (mainstream FE) where communication was non existent, or only on one side. I rang up countless times about all sorts of issues. Half the time I couldn't get through the switchboard or speak to the person I needed. They hardly ever returned calls. It was so frustrating.
We got to the point where if there was a problem, we went down to the college and spoke to the receptionist, and she would find someone to speak to us, as that actually elicited a result, rather than hanging about all day, waiting for a phone call that never materialised.
It was very frustrating and and stressful, and along with all the other problems, contributed to the complete breakdown of that placement. 