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How long should these appointments take to come through? Should I be chasing them up?

37 replies

Pinkchampagne · 17/08/2007 22:00

My DS was seen by a pead in May, and has been referred to a OT, speach therapist & child psychologist.
I have filled out a form I was sent regarding the OT, but that was a couple of months back & I have heard absolutely nothing since.
I go back to see the pead in December, and she was telling me that all should be complete by then, but I have heard nothing at all since May.

How long do these things normally take? Is it worth me chasing the appointments up, or is it normal to have quite a wait before you see anyone?

I am just getting so worried about him going up to the juniors in two weeks time.

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Pinkchampagne · 21/08/2007 14:00

Looked the hospital up, and the only means of contact they give you is their address & phone number.
Best I just keep ringing!

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Blu · 21/08/2007 14:02

Did you look at the page for the actual department?

Would the main switchboard be able to give you an e mail address, I wonder?

No harm in sending a v brief letter saying 'I'm trying to contact you re...' - if you posted it 1st class today, it might get there before you get through on the phone!

Pinkchampagne · 21/08/2007 14:15

They don't appear to have their own website, there is just a page that gives you contact details for the hospital, but it is just the address & phone number. There is no details of a website on the letters I have received from them either.

Apparantly the secretary is in until 5pm today, so I will keep trying to get through!

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Pinkchampagne · 21/08/2007 14:17

It is only a very small hospital

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Pinkchampagne · 21/08/2007 16:50

I have tried every 10 minutes or so, and had no success - maybe they got it wrong & she is not in today.
I have managed to leave a message on an answerphone to ask someone to get back to me though.

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alycat · 21/08/2007 22:52

pc, have been away for 2 days (Evalina hosp) I thought you would have your answeres by now, not for want of trying I see - keep at it, although now you have left a message someone should call you back.

Pinkchampagne · 22/08/2007 16:22

I've been out this morning, so phoned secretary again when I got back, and this time got through!
She is getting his notes sorted from the file & is going to ring me straight back.

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Pinkchampagne · 22/08/2007 16:47

She got back to me to say she now has all DS's notes & is going to make phone calls to chase everything up tomorrow!

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TotalChaos · 22/08/2007 22:27

oh good, that sounds very positive

Pinkchampagne · 23/08/2007 10:06

She said she will try & get back to me today.

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Blu · 23/08/2007 13:42

Hooray!
Well done for all your chasing and pursuing!

Pinkchampagne · 24/08/2007 13:45

I've not heard anything back yet, but hopefully she has done some chasing as promised.

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