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What are peoples coping strategies for filling in DLA forms??

8 replies

Leilel · 01/07/2007 13:49

Im interested to know how people coped with filling in the DLA forms for their kids. Im interested to know how people did their research, how they 'get their heads round it'. How they managed to 'steel' themself up to tackle it. My kids are up for renewal soon, and im at the stage where its just round the corner.

This is how i coped the first time i filled them in:

Last time I filled in DLA forms (for sons) I spent a week of solid researching (I had to add extra sheets to the form to get in all the info). I arranged it so that I took a day where I sat in a coffee place from 8.30am til 7.00pm. I chain drank espressos; I must have had 15 of them at least!

Caffeine helps me dissociate and get out of the 'barely coping, OMG, chaos everywhere' frame of mind and into the 'observing' frame of mind. Which is an enormous help with those forms. I didn?t want to do it at home (for several reasons I don?t want to go into), the change in scenery helped me to mentally get out of the thick of it and I did a damn good job on the forms. Included photocopies of letters from a specialist, Sent forms off. Then 3 (yes 3!) days later a letter arrives - they both got their DLA! (In fact the letter acknowledging receipt of forms arrived after the letter confirming they had been awarded.

OP posts:
electra · 01/07/2007 13:58

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coppertop · 01/07/2007 14:03

My strategy is:

  1. Flick through the forms. Curse whichever evil bar-steward designed the bloody things. Feel depressed and put the forms away for a bit.

  2. Write the headings on separate pieces of A4 paper and jot down notes about any of the more obvious issues.

  3. Look at the on-line guides to see if there's anything I've missed. Curse the DWP loudly.

  4. Spend evenings typing it up while simultaneously drinking wine and cursing the DWP.

  5. Dig out the latest reports and IEPs and feel depressed while reading through them.

6)Curse a bit more while photocopying it all, and then send it all off.

Ds2's DLA is due for renewal soon. Oh joy!

geekgirl · 01/07/2007 14:10

research time requirements etc. online (cerebra website IIRC is v. helpful)

fill in (takes me 2 hours)

have big cry & stiff drink once children are in bed

give to professionals for supporting statements

post

breathe sigh of relief

repeat 2-5 years later

saggarmakersbottomknocker · 01/07/2007 14:11

I'm in the middle of renewal for dd leilel.

I take ages over mine - a little bit at a time (probably heading into the 3rd week or more now). There are couple of websites I use bhas is very good , a couple more specialist to dd's problems, benefits now, the disability handbook (which I don't rate so much for children).

How did you manage a 3 day turnaround - last time it was 5 months before I got the first decision and another 4 1/2 before the appeal. Which we won

You mentioned on another thread that you worked for the CAB? I tried to get the CAB to help with my appeal but they couldn't/wouldn't. They said they weren't 'franchised' to help me which I assume means tat I didn't tick the boxes for funding (married, own home, you get the drift).

grouchyoscar · 01/07/2007 14:14

If posible I strongly advise you to get the CAB to help.

I tried doing one a few years ago and got rejected. I thought 'hey ho' and left it at that.

After much encouragement I applied again last year. They filled the forms in for me on the basis of the information I gave. They told me the forms are a minefield! I'm a graduate and it made me brain hurt TBH.

They also said they would sort out any appeal for me.

Didn't need to as I was accepted this time (yay!)

One tip they gave was to use the bad time as your example and not look at the positives IYKWIM

HTH Good Luck

Leilel · 01/07/2007 14:58

Yes, the forms are a trauma in themselves. multiple questions set out in ways that make you wonder if they are just trying to trick you into contradicting yourself.

You have to repeat yourself often.

You describe symptoms on one section then have to describe how the symptoms affect everyday life in various different ways throughout the rest of the form.

DWP have a duty to try and 'weed out' spurious applications but i think that along the way many people in need are also lost.

OP posts:
KarenThirl · 01/07/2007 20:11

I start by setting a timescale. If you send it in too early they have time to query it, so I time it so they only have time to check it through but not argue it too much before the renewal date comes up.

Next I fill in the 'constants', all the general information like personal details, phone numbers, professionals' contact details etc.

Then I start a Word document and retype all the section headings from the form into it. I NEVER write directly on to the form because I strongly believe that they psychologically bully you into making your answers fit the space they provide. If it takes four pages of A4 to describe your child's social difficulties then that's how much you should use or you can't give a clear picture.

I work on the sections one at a time using the Cerebra guide as a reference - can't recommend that highly enough. I try to do a bit every day, even if it's just one section, otherwise it drops out of my head and I forget where I was up to. I also make sure I work on it in the mornings because that's when I'm most clear-headed. Green and Black's hot chocolate helps.

After that I bullet point key issues at the top of each section, highlighting main difficulties and what's necessary to address them. I also go back through the paragraphs and highlight (again, in Word) key words for ease of reference for the assessor.

I include reference to additional documents I'm enclosing with the form, which I number clearly. I also write a covering letter explaining how I've filled in the form and why.

I then fill in the frequency parts on the form at the bottom of each section. Usually I say 'throughout' for how many times a day and 'as long as necessary' for duration.

Finally I take a photocopy and send it registered post to make sure it's trackable. I phone DWP after a week or so to make sure they've got it.

The last time it took me about four months in total, but at least the claim was approved first time and I didn't have to go to reconsideration like I did the first time. It's time well spent if it means you don't have to do it twice, or even three if you have to go to appeal.

Great idea to get CAB to help if they can fit you in. In my area they are so busy they don't do DLA claims very often, although Crossroads Carers have DLA reps if you have a branch near you.

Homsa · 01/07/2007 20:42

I found it really helpful that you can fill in the form online - because my handwriting is so bad, and also because can copy and paste paragraphs from previous applications or within the same form, and you can also make the font as small as you like to squeeze everything in. You need to register with the Government Gateway (if you do your tax returns online you will have done that anyway).
I also had a reply (and got the middle rate!) within a week - maybe someone sifted through his pile and thought, this one is nicely typed up, I'll do it first...

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