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social workers - do they do anything other than write reports and file them?[angry]

13 replies

geekgrrl · 09/06/2006 11:07

Sorry - rant ahead. A year ago I contacted SS asking for someone to come out to assess us with a view to getting direct payments so that I could get help for one afternoon per week (ok, overly optimistic as I now know) so that I could do things with my NT children as my SN child hates changes to her routine and goes into a complete lather about the slightest thing being different after school.
Riiiight.... a woman came out to meet me and do a preliminary assessment for 2 hours. She went away and I never heard from her again (I did chase it up a few times but phonecalls were not returned).
In February a bloke rings me and tells me that we have now been transferred to his caseload.
He comes out and tells me all about his holiday, his family, his previous jobs. He also manages to drag himself away from the excitement of his private life to ask me some questions about dd2. He stays for 3 precious, 'ds-is-at-nursery-and-I-need-to-do-some-work' hours. At the end of the 3 hours he decides that he needs to do a full assessment.
He also says that he needs to come and talk to dd2 about her needs (pissing myself laughing here if I wasn't so cross - dd2 is 5, has DS, doesn't talk and is like a toddler really).
He comes back 3 weeks later for this conversation with dd2. Dd2 ignores him. He tries to tell me all about his holidays. I politely chuck him out (it's 5pm and I have 3 young children to look after and feed FFS).
Comes back 6 weeks later for first part of full assessment. Sits in my garden wittering on about how lovely it is to sit in the sunshine whilst also getting paid for it Angry.
Asks me stupid questions such as 'So has she been diagnosed with DS?' followed by 'Does she have a learning disability?'. Calls children with DS 'Down syndromes', i.e. 'I've got an older Down's syndrome on my caseload, but I don't really have many Down's syndromes'.
Leaves after 3 effing hours having completed a third of the report, makes appointment to be back in 2 weeks' time.
Halfway through the meeting bloody dh lets the puppy out of the houseAngry. The puppy gets a bit overexcited sometimes when greeting people and pees with excitement (apparently a normal puppy thing). Anyway... puppy races to SW and manages to pee all over his briefcase whilst greeting him excitedly. Despite my most fervent prayers the patio does not open up to swallow me.

I'm sick of this. I'm sick of these flippin' meetings taking up all my precious time, having to listen to this bloke witter on about how good his son is at rugby and how lovely Malta is, and of being continually, subtely offended by his language.
I just wish I'd never rung them in the first place. :(

Well done if you've read this far!

OP posts:
geekgrrl · 09/06/2006 11:28

C'mon - someone please tell me they're not all like this and that it's actually worth jumping through all these hoops. :(

OP posts:
Christie · 09/06/2006 11:32

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geekgrrl · 09/06/2006 11:44

thanks christie. It just makes me so angry that they seem to spend lots of time discussing dd in meetings, creating files, writing to all sorts of people about her and sitting here in my garden but the main purpose of the whole exercise seems to be the creation of a mountain of printed paper that can then be filed neatly.
I just feel like what they do is justifying their own jobs (does this make sense) rather than doing something proper - i.e. providing that little bit of support I'm asking for.

OP posts:
FioFio · 09/06/2006 13:08

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FioFio · 09/06/2006 13:09

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coppertop · 09/06/2006 13:25

I have zero experience of SS but was fuming as I read your post. What a useless bloody lot. I think your puppy had the right idea though. Wink

onlyjoking9329 · 09/06/2006 15:54

oh dear geekgirl, sounds like you got a bad deal, one of my pet hates is when they ask basic things like your childs name DOB address DX, i mean if they don't already know that stuff what are they doing in my house! have to say our SW has been good, there are some very good and understanding SW, well that has to be true cos i used to do the job Grin hope things get sorted and quickly too

geekgrrl · 09/06/2006 16:01

thanks all. onlyjoking, he did indeed as me all this stuff again...Angry
I felt like pointing out to him that I don't get paid for sitting there.Angry

Fio, sounds like yours and mine had the same training!

OP posts:
earthtomummy · 09/06/2006 21:58

geekgrrl, sounds like a nightmare and total idiot. Why don't you pen a letter to his manager saying you find his langfuage insesitive and him bloody useless - well, maybe slightly more subtley. I would be assertive and not put up with this kind of prolonged assess. DH and I were both SW and there are some realy good ones. Unfortunately there are q. a few who seem to think that the only response is to do yet another assessment. Really, write a well-worded letter to the team manager - it will get things moving - believe me! Or at least it should and would've done where I worked!

butty · 12/06/2006 11:08

Totally agree with what you all say, ds has sn and other difficulties, dd has ODD poss ADHD.

We havn't even got a social worker or family support, apparantly i am coping just fine on my own, so if that was the case, why do i feel like i am cracking up half the time and staying with my DP although i don't want to as i have no other form of support!!!!!!!!!!!!

Someone has told me that if i have a disabled child then i should automatically have a social worker, although i do not know if this is true or not.

But on the bright side, form the lack of support i have recieved over the years, i have now decided to go to college full time in sep and have been accepted on the access to social work course as i want to be a "family support worker" not a social worker, but same sort of thing. by the time i qualify, i hope my probs will be minor regarding support, but i have chosen to do this as i have experience of the lak of support, the knowledge of how many other families with no support and the determination to make a difference IYKWIM.

Butty.xxx

dizzy34 · 12/06/2006 18:29

Hi,

I am sorry that so many of you have had bad experiences with social workers, i promise we are not all like that (yes, i am one to). Our experience was good. If its any help to you, this is the protocol they have to follow by law and if they dont, complain loudly to managers, childrens rights officers, etc. Ask the social worker for a complaints leaflet. Say to him 'i thought core assesments had to be completed in 35 days'

  1. Following referall to social services, an initial child in need assesment has to be completed within 7 working days.
  1. If following the intial assesment, a core assement is needed, they then have 35 working days to complete this.

You can not have an assesment specifically for direct payments, they just assess your needs. Then they decide what services fit your needs.The key is, dont be queit. Make a noise, complain about non return of phone calls.

We have just been awarded one overnight per week.Which is about £67.00. I know it sounds alot but harry is quadriplegic, reg blind, unable to eat and drink and has tons of fits per day.

I hope you get it sorted soon.

moondog · 12/06/2006 18:39

Blimey.
How irritating!
Next time you get someone,I would suggest saying brightly 'Can we get straight to it,I have 45 mins (or whatever)before I have to leave (or whatever)

As for hisgrotesquely inappropriate use of language,I would write a letter of complaint.
Unbelievable! Angry

Davros · 12/06/2006 20:15

My experiences with Soc Worker and Soc Svs so far has been good. Mind you, I didn't attempt to access Soc Svs until DS was 8, we just managed everything ourselves before then. I am a bit worried now though as we have no allocated SW and they are being very "efficient" (?) in organising a review of our Respite. As well they should, I'm just a bit worried about the efficiency of it all! Are they looking for somewhere to cut costs? I'm suddenly dealing with people I have no relationship with.
The best thing anyone can do though is provide some real evidence, not just say that things are hard in general. I kept a hand written diary for a couple of months which seems to have had the most impact. I also saw my GP about depression and got him to put it in writing and that he'd referred me to Counsellor. Also had emails from me to Paediatrician that I had sent when we'd been having a lot of difficulty and even got a letter from my own Consultant who confirmed that my own illness (scleroderma) is worse. Evidence like this really helps. I am planning on starting to keep a diary again for a while, in readiness for this Review and, of course, all of the above is in the file, not just their reports and notes. HTH.

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