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Select Committee LGO report

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appropriatelyemployed · 23/07/2012 22:55

Here is the Select Committee report some of us contributed to.

This was never meant to be an in-depth investigation of the LGO but paras 69-72 are interesting. The select committee lists the issues complained of at 69 (we are referenced in many of these points) and then says, at 72,

"As we explained in the first chapter, this is a light touch review of the LGO. We are therefore not going to examine the allegations listed at paragraph 69 in detail. We have, however, considered them carefully with the points made by the Ombudsmen and we asked ourselves whether the criticisms were essentially the product of the LGO?s rejection of complaints. Given the scale and nature of the evidence put to us we consider that prima facie there are grounds for further investigation to ensure that the LGO is fully meeting the criteria set out by the British and Irish Ombudsman Association. In these circumstances
we consider that a new arrangement needs to be developed to give the public and Parliament the assurance that the LGO is meeting its remit and, if not, suggest improvements and changes. We recommend that the LGO working with the British and Irish Ombudsman Association bring forward arrangements to ensure that there is an annual evaluation of the LGO by an external, independent reviewer to ensure that it meets the criteria of independence, fairness, effectiveness, openness and transparency and accountability. We further recommend that the first review form part of the proposed reorganisation of the LGO and that the reviewer consider the matters we raise at paragraph 69 of this Report. The reviewer should be appointed by the end of this year and complete his or her work and publish it no later than Easter 2013."

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StarlightWithAsteroid · 23/07/2012 23:21

Okay. So they are suggestin that the point raised are from complainers unhappy with decisions?

Well who else could they be from really? Who else would know?

But, who is the reviewer?

appropriatelyemployed · 23/07/2012 23:24

The LGO always complain that complaints about them only come from disgruntled complainers. But who complains about them if they're happy with the outcome?? Hmm

It seemed to me here that the Committee wasn't prepared to swallow that at all and mentions the scope and repeated nature of the same type of complaints. They clearly thought there was something to what was being said. The reviewer will be 'independent' - haven't read whole report in detail - but a very small step in right direction

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