I can really relate blossomhill - we have been having similar trouble with dd2's m/s school.
Sometimes everything is fantastic and other times not so. It seems that the wonderful learning support assistant who was working with her in the early part of the year has moved on to a better paying job and the school have been having trouble finding another suitable learning support assistant. She has had 2 others in the last couple of months who have basically just been babysitters and not very good ones at that. DD2 needs more than that. We have found that rather than including her in some areas of schooling they are excluding her - like when the class does show and tell - she is sent 'round the corner to play with playdoh - what is she learning by playing with playdoh?? They say they don't think she is ready for show and tell - how will she ever get ready if she's not at least watching!?! So we are about to embark on discussions with the school and research other options. I did not send dd2 to an expensive mainstream school so she could be separated from the other kids and stuck in a corner. It really bothers me because if she just has appropriate support she actually does really well. I asked her when she came home from school on Friday "What did you do at school today?" she said "Calendar", I said "Great - what day is it today?" she correctly said "Friday" and we went on talking about what month it was. School has also excluded her from swimming - one of her favorite things to do. I understand it is for safety reasons - we wouldn't want to put anyone in danger. Because she is not properly supported DH has offered to go in his swim trunks to be her support but they wouldn't let him go either. She sees the other kids going off talking about swimming knowing she can't go too - I can only imagine what is going through her head - she's not stupid. To me it feels like a punch in the chest everytime I think about it.
On a better note - she had a fantastic 6th birthday party last week at home. Seven kids from her class, plus their siblings and some parents came and it ended up being about 20 guests altogether. We hired a huge bouncy castle the kids loved and they played on our outside toys and some even ventured into dd's room to play. Everyone had a great time and apparently the party was the big topic of conversation when the kids went back to school - one even asked DH "when is her next birthday party?" he was so keen to do it again!!
DH went in and spoke with the school last week and didn't get any reasonable responses so we are going to have to go in together for a meeting to discuss dd, what was agreed to and what is not happening in regards to dd.
NOT great timing as I am a very hormonal and emotional 38 weeks pregnant, our car has been in the repair shop since Feb 8th when DH was in an accident that was not his fault (no safe public transport here) AND our home phone is not working and the phone company can't figure out why! All I need now is to go into labour and have to call an ambulance!!
I need a glass of wine...
Could really do without the school not providing what they said they 100% would!! Worried we might have to try another school altogether but will first see if we can help them get a more suitable lsa first as we generally do like the school and dd1 is already there.
So I can really understand your frustrations but I will try to remember some of the comments our other friends here on mn have provided and go in with a positive 'let's find a solution here' attitude and see how that goes.
BH - I hope you have managed to get some more positive responses from dd's school. 