the website is virtually incomprehensible, but just seems to say 'empathy and problem solve' rather than punish or reward? is that it?
(website driving me to distraction. just seems to be endless vids and downloads of a fairly uncharismatic bloke in shirtsleeves waving a remote control to emphasis the same point over and over again. and his voice makes me want to go to sleep.)
has anyone used this collaborative problem solving malarkey, and are there any actual helpful resources for parents? is the book any good, or is it just more of the same? i don't think i can bear to order it if it is.