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Back off!!

5 replies

Minx179 · 14/10/2010 10:07

Had a letter from school yesterday which contained mention of two policies, that the school does not wish to invoke!

The complaints policy (for us to put in our complaint(s)), and the Persistant Complaints and Harrassment policy; for unnecessarily renewed complaints.

In my defence the only complaints which get renewed are those where the school fail to provide answers; either by ignoring the question entirely or by side stepping the issue and failing to answer the question.

What do you think?
Has anybody else been in similar situation?

OP posts:
Ineed2 · 14/10/2010 10:19

I think it might be time to look for a new school!! sorry not very helpful I know but if they are that determined to not support you then you might be wasting your time.
Was this letter sent to everyone or just the people who go in to try to help their kids??

Minx179 · 14/10/2010 11:05

Difficult to move he's in last year of tertiary schooling, exams etc.

The letter was just to me; I ask too many questions they don't want too answer.

OP posts:
IndigoBell · 14/10/2010 11:51

Bloody hell Minx! I always think this is as bad as it gets - and then they do something even more unbelievably bad.

I presume what they've done isn't legal.... Normally you have a right to complain to the school, if you aren't satisfied you have the right to complain to the Governors, and then the LEA. I don't see they could stop you from complaining to either the governors or the LEA.

But of course complaints are going to help. And because of the age of your DS your options are very limited :(

Minx179 · 14/10/2010 12:34

What's legal where SEN is concerned?

In essence the school state they have been reasonable, supportive, I'm not.

It's difficult as I'm trying to do complaints to Governors at the mo - break it all down issues into individual components so it doesn't seem like one big rant, while at the same time ensuring that they get the picture that everything is interlinked.

Also have more to add for parent input to statement application. Both of these rely on past information/issues.

While at the same time trying to put all that in the background and concentrate on what we want for ds in the near future.

Have been on the phone to parent partnership this morning, waiting for them to get back.

I really couldn't care if they did follow through with their threat of the Complaint and Harassment Policy as they would have to inform the Board of Governors why they want to do it, and presumably prove that I harass them unreasonably. Which I don't think they can.

The policy doesn't, nor won't, stop me from complaining/asking questions. It could give me the advantage that all meetings would have to be recorded; which should mean that the school won't be able to state they hadn't understood the initial question, when they finally give me the info they don't want me to have.

I think they are trying to call my bluff, but have just pi**ed me off more than ever.

OP posts:
LucindaCarlisle · 14/10/2010 13:12

Many schools fail to deal effectively with complaints. They are so negative and destroy any relationship between parents and the school.

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