www.equalities.gov.uk/pdf/GEO_EqualityLaw_Business_acc2.pdf
Are you fed up with businesses, charities, organisations or anyone else providing a service who is rude, aggressive or discriminatory because you have a disability or because your child does? Or who lets others be rude or appalling to you or refuse you a service you can actually use...and says it's not their worry?
The law is being strengthened and from 1 October will be a lot easier to understand and a lot easier to use, from the hundreds of pages I've read through so far.
I particularly like the link above, that explains more clearly that "Businesses that provide goods, facilities or services must not allow their customers to be subjected to harassment." "In each case the conduct must have the purpose or effect of violating a persons dignity or creating an intimidating, hostile, degrading, humiliating or offensive environment for them"
So it doesn't matter if a business (or their customers using it) deliberately set out to offend or harass someone with a disability or not...if that's what it does anyway, it's still illegal if the business/group doesn't sort it out.
Also applies if they treat you badly because you're associated with a disabled person, e.g. your child.
Same for charities, government groups etc.
Hurrah. That's a start.