I'd really appreciate some advice please. DD has autism and severe misophonia and is currently taking A'levels. She's in the Sixth Form of the school where she took GCSEs and the access arrangements have remained the same - extra time, room on her own, use of a laptop. The school is very well aware that her misophonia is so severe that any noise can destroy her ability to concentrate and has previously agreed that invigilators will not eat, tap pens, wear heels, etc.
DD came home distraught after today's English Lit exam; the invigilator coughed, sniffed, mumbled and hand flapped throughout and DD couldn’t function but was unable to articulate that the arrangements weren't working. I've since spoken with the HoY and she has confirmed that the invigilator is autistic with tics and should never have been assigned to DD.
DD knows she has performed badly and is devastated because she needs a top grade for her uni offers. We feel so let down and rhe HoY has admitted they have failed DD. Is there anything that can be done?