Sorry in advance - it’s a long one and thank you so much for anyone who kindly reads it - but I just feel so angry and stressed and just don’t know what to do or think. Apologies for typos and poor spelling.
So DS is 12 in year 7 mainstream secondary, he has (diagnosed) ASD with severe anxiety and chronic pain, we applied for EHCP in March after being messed around for a year by schools etc. Assessment was agreed and EHCP was started with a completion date of mid June. We had issues with the case manager from the very start, being obstructive, never answering questions clearly, gas lighting and being less than candid and just really difficult and making everything incredibly and needlessly stressful.
It’s been a catalogue of errors. It has come to light that she had not contacted the clearly requested and listed health care professionals (my son has very complex health needs so myself, school and the community paediatrician all listed who needed to contacted a number of times with all of their contact details requesting she contact them for their input into the EHCP). The only single person who she did actually contact was the OT and she then failed to enter their input onto the EHCP or the appendices (said it was a mistake). She also said social services had assessed my son but I’ve never had any communication with at all and they did not carry out an assessment (but a report relating to another child from social services was included - it was for a child of a different gender and age). We also found out she had not contacted any of our requested consultations which were 5 special/SEND schools (requested 3 times) and the only consultation she requested was for his current mainstream secondary school (which I asked her not to consult with as they have verbally expressed and written in their part of the EHCP they cannot meet his needs at all; hence the need for the EHCP in the first place. My son is on roll at a mainstream but has not been able to attend a single lesson since September as he’s so unwell and anxious, they have tried to help him and support him to lesson but he is completely overwhelmed. The school state he needs to be taught in small groups in a Special/SEND school. We asked to add our school preference to the EHCP but she wouldn’t do this. She also changed the date of the final EHCP timescales 3 times so no one really knew when things were due back or happening.
SENDIAS helped us review the draft. There were loads of errors and omissions (and also issues relating to procedures not being followed etc) on the first draft which could be evidenced by the EP and OT reports and supported by numerous Acts and statutes. Asked her to amend the draft before the deadline of 16th June and emailed a list of amendments but when she sent the amended draft through to me on 2nd June (she had incidentally only done 5 of the 26 requests including not updated our parents section) she accidentally sent the wrong version through which was titled “Final” and on this she had predated and signed it with a date of 12th June 2025 (sent on 2nd June 2025) and had also named his current mainstream school as the provision in section I (who have stated they cannot meet his needs at all) and as it was signed before the consultations had to be returned (she had given them a deadline of 11th June apparently) she hadn’t received or read their consultation or considered it so their contribution wasn’t included. She was due to go on leave this week and next and maybe that contributed to her falsifying the dates. She worked on her own and no one else was asked about the provision as far as we know.
I asked SENDIASS to look at it and they were absolutely stunned and they stated she acted unlawfully and illegally, as she predated and signed the EHCP for 10 days into the future, she had also named the provision (Mainstream and also the name of the school) in section “I” 14 days before the final EHCP was due on her own, she didn’t send out any of our requested consultations for SEND schools at all or get the consult back from his current school prior to fraudulently pre dating it and signing it off. I spoken to the SEN manager at the Council they agreed she has acted unlawfully/illegally and has not behaving as they would expect. I was asked how this could be put right, I requested a new Case Manager, the EHCP to be rewritten lawfully and accurately that actually reflects my DS (including the input from the HCPs that were missed the first time), I’ve requested consultations for appropriate special/SEND schools. She said they will “put this right” but my trust and confidence has completely gone. I am so incredibly angry and if SENDIASS hadn’t noticed what she’d done we would never have known and would have been given it on 16th June and just thought we were unlucky and we’d have had to go into a lengthy appeal process (takes about a year here to appeal locally).
I think she just made her mind up from the beginning that he should go to mainstream school and never mind about his welfare or ability to access it. Myself, his medical team and psychologist and his current school just can’t understand why she felt this was appropriate as he cannot cope and cannot engage at all and hasn’t since September. It feels she manipulated everything to that end including not gaining or including input from HCPs, not getting requested consultations, changing dates to make sure she could list the current mainstream school in section I without anything or anyone to contradict that.
He’s so scared and unwell because of trying to go to this school, he becomes pretty much non verbal and shut down when he tries to go in as the anxiety and overwhelm is so great, he has awful panic attacks and has never been to a taught lesson since he started in September. His mental health is so poor that his medical team said he could only manage half days but even then he only managed 2 mornings a week and would just stay in SEND hub sat on his own and doing self directed study that no one had ever even bothered to mark and he’d come home massively distressed as he found the environment so triggering. He hasn’t actually managed to make it into school for weeks now. His medical team have now said he is far too unwell to ever return to that mainstream school environment, the case manager knew all of this, I begged and pleaded with her to help us and sent her numerous updates about he wasn’t coping and getting more and more anxious and unwell. The EHCP she wrote wasn’t remotely reflective of him or his needs, she subtly manipulated the EP and OT input to fit her desired narrative and under reported his needs and as such provision required. It was vague and generic.
His current school are fuming as they also got sent a copy of the illegal EHCP with the falsified dates stating them as the provision in section I, so they could see what she had done by deliberately by predating and signing it off as the final and as such disregarding their response to the consultation. They have made a complaint. It’s a an absolute mess, I feel so upset and massively stressed and so incredibly angry and I just cannot believe she did this to a young vulnerable child who is suffering so greatly and damage it could have done to his health and his education. I’m mindful she may have done this to others who’s parents didn’t realise what she’d done,I’ve told the council they have a duty to the protection of other children to treat this incredibly seriously and I want reassurances of this. Frankly they should be auditing her cases. She isn’t trustworthy.
So I am now waiting for a new draft EHCP, more delays, more weeks of lack of provision, I’ve been asked to attend a meeting next week to meet a new Case Manager etc. Before this all came to light we found a great school for children with ASD which would be perfect. There are no suitable SEND schools within the city we live in that can meet his needs plus everywhere is full until sept 2026 but this school can meet his needs and has a place available for September and is within 75 mins but its an independent school and not section 41. When I mentioned it to the previous case manager she basically just laughed and said you’d have to get a solicitor and appeal.
It’s been absolutely awful, SENDIAS say they’ve never known anything like it. I’m so upset and angry for my amazing brave son who is so vulnerable and has been treated so badly and he just wants to learn. Yet more delays and battles ahead I suppose.
What do you guys think -
Just how serious is this?
How do I trust these people?
What do I need to do to get him into the right provision?
Any advice very much appreciated and thank you so much for reading.