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Here you'll find advice from parents and teachers on special needs education.

RTN mental health services

12 replies

eggyfartpants · 11/05/2023 19:42

Hi

Has anyone used this company for autism assessment? They're substantially cheaper than many others but I can't work out if that means inferior service and if it would meet all the needs the school etc would have.

Thanks

OP posts:
Mamalapap · 16/05/2023 00:48

I’m currently in the process of using RTN for a combined ASD and ADHD assessment for my son.

I looked through different options and found them listed on a local autism webpage (i actually found Neurodiversity Training International over the site and didn’t book directly with RTN).

So far they’ve made an ok impression. I didn’t hear back for over a week at first but then Katie got in touch with me and offered different payment plans before she would send out any online assessment.

They offer different payment plans depending on if you book just an ADHD or ASD assessment (3 months) or a combined assessment (5 months).

They won’t send out any assessment forms before you haven’t paid the first rate, you have to pay the second before the assessment with a psychologist and the last before they send out the report. So the whole process can take up to 5 months (depending on what you choose) but you also have an option to pay it all in one go. The deposit is non refundable and you still have to pay the first rate before they do anything.

After I paid the first rate they quite quickly sent out an online mental health and general health assessment, they asked for my son’s Summary Care Record from the GP, and a written statement from school.

After I watched tonight’s BBC Panorama I’m a little bit hesitant to continue though. I started a pre-assessment for ADHD with the NHS (for myself) a few months/years ago and they asked me quite a lot of questions about my childhood, if I experienced any trauma (a traumatic experience can produce similar symptoms to ADHD; they have to rule it out first and it should be part of the assessment), etc which was several pages long. But, according to my GP that was mainly to decide who needs to be assessed more urgently.

RTN asked a few yes/no questions but nothing in depth. Maybe that will still be assessed with the psychologist, who knows.

A few plus points and red flags I found:

Positives:

  • once they got in touch speedy replies
  • Listed on a local website for autism assessments (genuine I assume?!)
  • Neurodiversity Training international, who recommend them, has a 5 star rating on fb and generally looks genuine and legit
  • Neurodiversity Training International released a statement today that they trust RTN’s assessment method and wouldn’t recommend it if they’re not thinking they’re good https://www.neurodiversity-training.net/get-a-diagnosis
  • Neurodiversity Training mention RTN operate on an NHS Gold standard and follow NICE (another standard)
  • Many of the Psychologists/assessors employed by RTN have an NHS and/or CAMHS background (thanks Ecosia search)
  • Most of the staff who work there have a psychology/counselling background, even the management (according to their LinkedIn profiles; implying they know what they are talking about)
  • Apparently they don’t prescribe meds (so no fear of them extra cashing in on that)

Red flags

  • I can only find superficial blah blah about their assessment process (no mention of how many hours it takes) on RTN’s own website
  • No reviews anywhere to be found (it’s a fairly new company (2021) so maybe that’s why)
  • Testimonials only on their own website and only with initials (difficult to know if made by real people or real although they appear to be real)
  • No entry on Google, fb or trustpilot (as a new company I would expect they would want to be seen and rated if their services are good, but no reviews)
  • Company address dodgy (looks like a bought address, might make sense if people work virtually though)
  • online assessment was a bit sparse (as mentioned before, no deep questions about condition but might come later in the assessment with the expert)

If I hadn’t already started it and paid my first rate, I probably would be more reluctant to use them. But now that I’m in the process, I’ll see what comes out of it. My main intention is that it helps my son with school (if he has any of the conditions).
Neurodiversity Training state on their website that different local areas want different methods of assessment and to check with them. A friend of mine who’s got two kids on the spectrum and worked with autistic people said that some of her friends went for a private assessment and it did not help for school, so I would double check with health care services and school (if it is for school).

If you can wait, I would wait until you get more feedback about them. I’ll keep posting about any updates.

Fast and Affordable Autism/ADHD Diagnosis

Fully recognised autism, adhd, and combined assessments. NICE compliant, reasonably priced, accepted by the NHS, fast turnaround. Neurodiversity Training International is the booking agent.

https://www.neurodiversity-training.net/get-a-diagnosis

eggyfartpants · 16/05/2023 06:57

Thanks. I really appreciate your detailed reply. I hope the assessment gives you the outcomes you hope for

OP posts:
WhisperingAutistic · 02/07/2023 18:02

@Mamalapap Have you any more updates on this company?
My brother is looking to have the autism assessment with them and likes the fact you can pay in instalments.

Bubbles8812 · 30/09/2023 09:06

@Mamalapap Hi, I'm looking at using this company too. Went looking for reviews and came across your post, How did you get on with them?

Pinkie1987 · 18/10/2023 00:43

Hi there, I used this company back in may this year for my daughter, I found the process very straightforward and stress free. I decided to go private after the hell camhs put me through with my son, 7 years it took for them to diagnose him. I wasn't prepared for another long wait/fight for my daughter.

I live in Scotland and the GP has accepted the diagnosis with no problems, school has implemented the recommendation that was in the report I was given.
Prices in my area (Edinburgh) for a private diagnosis is extremely high around 4k and simply wasn't affordable, I like the fact they offer a payment plan. But I did apply for the Scottish disability payment (or dla if in England) first (you don't need a formal diagnosis to claim) I used the back dated money to pay for the assessment in full. Hope this was helpful, if you have any questions I am happy to answer them

Bubbles8812 · 18/10/2023 05:04

I went ahead with them, have done all the forms and just waiting for the school to send there's back to move onto assessment. They're alot more in depth than I was expecting, but that is good.

Bubbles8812 · 29/11/2023 11:13

We had our online assessment last Friday, I can not find any information on how long the report takes, how long did it take for yours to come back? Tia.

CassieWolf · 22/12/2023 21:24

My experiences with RTN Mental Health Solutions was mixed. I would only recommend them for ASD Autism assessment and strongly discourage any ADHD assessments with this company. With our combined assessment the focus was heavily weighted towards ASD questions with nearly nothing about ADHD or ADHD masking. The assessor made a few asides that the company have to be really careful to not overdiagnose ADHD and they need to reduce the number of diagnoses they are giving out due to an investigation, that they have a 'maximum 'yes' quota'. This, plus how the Combined Assessment only had an approx 10% focus on ADHD versus 90% on ASD, means whilst we trust the result for the ASD outcome, as it seemed thorough, we find ourselves unsure whether to trust the veracity of the ADHD result- especially as an assessment from another source has come back with a different result.

ForGoldSnail · 20/07/2024 07:34

Can anyone update me on how long it took for the report after the assessment please ? Also when signing the waiver to not drink a month beforehand, do they ask h if u had a drink and will the cancel the appointment if u did have one ?
Thanks

TopCat2022 · 14/01/2025 09:34

@eggyfartpants did you have any further feedback - I'm in the very early stages of researching Right to Choose for an initial child neuro assessment then either an ADHD or Autism assessment via the NHS. RTN is on the list of companies on the Right To Choose website - Would love to hear your feedback. Your review was very open and honest. Thanks

PureJoke · 10/02/2025 17:06

RTN Mental Health Solutions are a Pure Joke, This is Taxpayers money sucking company with pure joke of NHS assigned to take some of the ADHD assessments. They dont know what they are doing really, the same as NHS.

nondescriptusernane · 06/11/2025 15:19

I'm going through an assessment with them at the moment. I can't recommend - really really slow, impenetrable process, difficult to communicate with and don't seem to care.

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