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Business founders/entrepreneurs

Running workshops.. advice needed!!

2 replies

Fredflinstoneswife · 26/09/2023 13:32

I am running workshops and they are hosted at a few different venues. One of the venues does most of the marketing, sells the tickets and provides food. I bring the materials and teach the class. Ticket costs are £70. I get £30 for my workshop and the venue gets £40.

The venue, in their advertisement, states cancellations need to be made 3 weeks prior in order to get a refund. When the participants purchase tickets they pay in full. At my last class there was one "no show". I was paid for the no show, but I have since been told that going forward I will not be paid anything for no shows, as far as I am aware the venue did not refund the no show. So, going forward, for no shows the venue takes the £70 ticket fee and I don't get anything. Does this seem fair?

If this is common practice for venues how can I make sure it will be worth my while even going... if say 8 tickets sell and only a few turn up?!

OP posts:
MadamPia · 27/09/2023 20:32

Hi. That definitely does not sound right at all. They should split the fee regardless of the no-show. I have experience running workshops but usually I rent out the venue so I haven’t had this issue.

Could you draft up a contract with terms and conditions or have they given you a contract? At least then you have some legal stance to stand on should you need to escalate it further.

DelilahBucket · 28/09/2023 14:35

No that's not right. I would be telling them that you will not be agreeing to their new terms and you will be finding a new venue. See how they take that news. I assume they will require you to sign a new contract so just don't.

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