Overdue invoices

[anxiouswaiting]

Not sure if this is the best board to post on but hopefully someone will have some advice.

Quite a new client I completed some work for an the last invoice was 3 days late, chased it up and paid next day so 4 days total, annoying but ok.

Now they owe me another outstanding invoice - 12 days late. I invoiced again at 7 days saying it is overdue. My contact in the company replied saying they will chase accounts (I have no details to contact accounts myself). I've heard nothing and no money in my account.

Now I am working on a big batch of work for them, I have a 14 day turnaround agreement and the work is due tomorrow, it's worth £1,000.

Not sure what to do, they owe me £250 on the overdue invoice plus £600 on other invoice due early next week.

I'm so reluctant to send them more of my work when I am due payments but if I don't then I am breaching our agreement.

Anyone have any advice please?

I really wouldnt stress too much. I have an invoice for £1700 that is 240 days overdue.
They are communicating with you , which is always a plus. The accounts team maybe on holiday. They have paid you before and a lot of the team maybe in leave.
If they still haven't paid after 60 days then you can threaten with small claims court, but I don't think you need to worry.

Agree with the above. I would reiterate to them that in order for you to continue to submit the work on time you will require payments be made on time.

Ask them for direct contact at accounts for you to speak to moving forward.

Also, if they don’t pay within reasonable time frame for this next lot of work, inform them that you won’t complete any further work until theIt invoices are paid, I wouldn’t continue to do work that I’ve not been paid for. You’re entitled to change you payment terms if you think it will help.

What are your terms of trade? I work on 10 day invoice, then follow up once overdue by two days. Here in New Zealand, we can send to collection and clients are liable for any charges, but we have to have informed them of that, in writing, at the outset. It's a faff though, and I've not had to do it yet in 10 years but do have that up my sleeve. I've refused further work for clients who are persistently slow payers - the annoyance factor is too high for me.

Lots of companies drag their feet when paying invoices. We deal with a very large household name who never pays on time - six months late on average - we don't do big jobs for them so we can wait but if we agreed to doing a big job for them - we'd have to have a late payment penalty clause (actually I'd just rather not work for them - but if we were desperate...)