I did slimming world about 3 years ago and absolutely loved it. Lost 3st and kept it off. So I am a big advocate, my mum decided she would finally give it a go. So she joined her local group. Since joining her consultant has barely spoken to her, cancelled meetings, took over 2 weeks to get her books, and has not really offered any support. My mum has started to question what she has paid for and why not just do the online membership. She didn’t even have a welcome meeting, so only has a vague understanding of the plan from what she has read. Is this the standard now? No welcome meeting? No slimming tips? Sharing experiences? Or was my consultant just amazing in comparison? Plus the meetings are on zoom and she doesn’t pay for membership so after 45 minutes the meeting cuts off. Is this normal?
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