feeling very jumpy about the whole weather/airport closure this weekend as we're off to lapland on Sunday. we hope.
just spoke to inghams as tickets havent arrived. i asked what would happen if holiday was cancelled due to snow. they said i'd have to claim on my insurance. surely they dont get to keep all £2k that we have paid them, for a holiday that hasnt been taken?? what if i was foolish enough not to have insurance, surely they'd have some obligation to refund?
you wouldnt expect the rail companies to hang on to your cash if the train doesnt run. why is this different?