Hi Ponymum I'm from NZ too (albeit almost 20 years ago now) and what I love about the UK is that you get...
proper villages, not 3 houses in a row, 2 hours drive from anywhere else
proper civilised pubs, not ones that have formica topped tables with those weird sunken ashtrays filled with dubious fluids (although those have long disappeared with the banishment of smoking,) and carpets that suck at your feet as you walk
wonderful long summer evenings
the public footpaths and being able to walk from one village to another and stop at a pub enroute without someone threatening you with a shotgun because 'you're on their land'
English cider (do I sound obsessed with drinking?)
My DH (he's English!)
And TBH those who complain about customer service, rudeness, slovenliness, etc etc, they're the same everywhere you live. There are always unpleasant people about regardless if you live in an idyllic location or not. And where you live, you have to get up, earn a living, look after the kids, do the food shopping, walk the dog. It's the people who you know and care for that make the difference.