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Disabled private messages

9 replies

SharonEllis · 22/02/2025 12:57

Are pms disabled for everyone, or just me? Anyone know why?

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MNHQ

BeckyAMumsnet · 22/02/2025 13:10

Hello - we have now temporarily disabled PMs while we implement further protections for users. We’re sorry for the inconvenience and will update you when we can.

MNHQ

BeckyAMumsnet · 25/02/2025 11:39

Hi, everyone. We are sorry that PMs are still suspended, we know it's an inconvenience (and we'd take a wild guess that's part of the attacker's aims). The work we are doing to protect users is taking some time and isn't something we can rush, unfortunately. We'll be sure to update you as soon as we're able.

MNHQ

BeckyAMumsnet · 25/02/2025 12:44

Canipickmyselfup · 25/02/2025 12:07

@BeckyAMumsnet thanks for the update. Does “some time” mean days, weeks or months

All being well, we should have things in place by Friday but of course will let you know once PMs are back on.

MNHQ

BeckyAMumsnet · 25/02/2025 12:45

JaneJeffer · 25/02/2025 12:16

Could things be changed so that someone has to have made a certain amount of public posts before they can post photos, links or send private messages @BeckyAMumsnet?

Thanks, JaneJeffer, we'll certainly discuss this.

MNHQ

BeckyAMumsnet · 01/03/2025 17:25

Hi everyone - as you've noticed, PMs are still off. We are very much hoping they'll be back early next week and will post to let you know. We have added some measures that block links like this being sent, but we're doing a few more checks to ensure it's all working as it should. This is certainly an occasion where we'd prefer to err on the side of caution.

Thanks also for your other suggestions - we will discuss all points raised.

MNHQ

HebeMumsnet · 10/03/2025 09:49

Morning @Unexpecteddrivinginstructor. We're afraid it's not really possible to temporarily restore PMs - we're sorry.

Due to a few technical challenges, reinstating PMs is taking longer than we anticipated, but ensuring everything works reliably is our top priority and we want to be confident that when PMs return, they do so without any issues. We’re actively working on this and will provide an update as soon as possible.

MNHQ

BeckyAMumsnet · 11/03/2025 10:15

Hi everyone - PMs are now back on. Thanks so much for your patience and please do report any issues to us.

MNHQ

BeckyAMumsnet · 11/03/2025 10:38

You're welcome, @JaneJeffer - it'll come back to you! 😁

MNHQ

BeckyAMumsnet · 11/03/2025 14:17

Blondeshavemorefun · 11/03/2025 12:45

Whoop. Thanks @BeckyAMumsnet and @HebeMumsnet

bur guessing still can’t via app ?

Hi @Blondeshavemorefun the new app won't have a PM function (it's quite a big job to add them) but it's something we're looking into for the future.

Watch this thread for updates

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