Why are posts/threads discussing difficulties complying being deleted?

[Binglebong]

MN should he a supportive place. It is also somewhere where people from all walks of life post. So why are there deletions where people are struggling?

I don't think anyone is saying they don't want to self isolate. But some people are having considerable difficulties - they may be in hostels or homeless, they may have prescriptions that have to be picked up daily. The may not have friends or family whi can help with shopping.

So we should help them.

Please MNHQ, explain why people who have problems are being deleted instead of having the opportunity to hear suggestions. And yes, not all the suggestions will work and someone saying it won't is not being difficult but being realistic.

Bot against deleting shots who tell the "you're not special, just follow the rules" without understanding that it isn't actually always that easy!

What happened?

Can't give details without identifying the poster but basically they live in circumstances that make isolation very very difficult - when they say this someone reports and MNHQ deletes effectively silencing them

Oh dear. I guess they have their reasons.

Acceptable ones? I'd still like MNHQ to explain (I'll give them the posters name if they want but won't post it here).

What does the deletion message say, OP?

OP, Are you sure it’s not a previously banned poster/troll?

Have you reported your thread OP?
Will probably be your quickest bet to get a reply

Perhaps MNHQ have more information about the poster than you and deletion is appropriate?

Not a PBP or troll and one I know a lot of background for. I have reported my thread (thanks Cherie) so hopefully will get somewhere. Many thanks.

To be honest even if they were a dodgy poster the situation still stands. There are a lot of people who for whatever reason will have difficulties and kind advice would be useful for them.

To clarify, I entirely trust this poster. They are just not alone.

What did the deletion message say, OP?

I can’t see how what you’ve said happened would lead to the whole thread getting deleted.

Sorry for the slow reply.

I can't find the deleted thread(s) but my friend queried it and the reply was

We decided to take down the thread as we didn't think it was helping anyone at all, given the current very difficult climate. We posted the latest health NHS updates in our deletion message*

Hello @Binglebong - thanks for posting. We'd likely have other reasons for deleting - we're not taking threads down just because they're discussing difficulties around isolation (that would be a large chunk of Talk at the moment...). We'll reply to you off the boards now.

With MNHQ's permission, here is their response:

Regarding the thread we think you're referring to - we took it down because it really wasn't helping anyone, least of all the OP, who was clearly getting more upset as time went on. Sometimes a thread is salvageable and we can get things back on track but in this case, we didn't think that was possible as there was too much bad feeling all-round. Obviously we want to be a place of support at this time, and so when we think a thread will do more harm than good, we'll take it down.*

I understand their thinking but I feel there does need to be a place for support. So I've made another thread at www.mumsnet.com/Talk/_chat/3860055-Support-thread-for-people-with-difficulties-self-isolating. No idea if it will be used but if it is I hope it will be friendly.