Meet the Other Phone. A phone that grows with your child.

Meet the Other Phone.
A phone that grows with your child.

Buy now

Please or to access all these features

Site stuff

Join our Innovation Panel to try new features early and help make Mumsnet better.

See all MNHQ comments on this thread

Oops you have a bad connection, I don't tho, can't start threads etc...

181 replies

thesunwillout · 22/01/2020 21:39

Unless I'm on the desktop like now.
I'm on Android, have re installed the app etc.
Not sure what's going on, it's been happening all day

OP posts:
Thread gallery
15
IWillWearTheGreenWillow · 04/02/2020 16:06

Currently on the Android app ok, but have stopped bothering after 8pm. It either fails to load, freezes, tells me I have no internet connection (which is rubbish) or throws me out altogether and asks me to log in again. This has gone on for a good fortnight now.

AnchorDownDeepBreath · 04/02/2020 16:11

I've deleted the app and I'm rarely on MN now. This has been a problem for so long... It's been at least six months for me. It never gets any better. Not worth the frustration and extended effort.

WaitingForSummerAgain · 04/02/2020 17:10

I keep getting a bad connection error and can't start a thread on either the android app or on my laptop today

ddraigygoch · 04/02/2020 19:24

I'll have to stop using this app tonight. It's already started glitching and it's become unbearable

LizzieMacQueen · 04/02/2020 19:43

I had problems on the app. MNHQ advice was to delete and re-install, which I've done, no problems so far 🤞

PickwickThePlockingDodo · 04/02/2020 22:29

I've deleted the app and reloaded it but it's started again 😫
I can't bookmark anything and everything is sooooo slow.

soniamumsnet · 05/02/2020 09:46

Hi, thanks for your reports and sorry you've had problems. If anyone is still experiencing this, please give us a shout and we'd be happy to take another look. Flowers

JaneJeffer · 05/02/2020 09:56

Can’t use the app at all.

ddraigygoch · 05/02/2020 10:02

Yes. Once or twice through the day but completely unusable past 19:30

CadburyFlake · 05/02/2020 11:23

It's always like this in the evening around 8-9pm. Really annoying!

MadeForThis · 05/02/2020 13:11

Every evening. iPhone app

Lima45 · 05/02/2020 14:14

Every evening. Android app

OhCisOff · 05/02/2020 14:17

I'm now having issues trying to bookmark posts via the app. The bad connection error has been replaced with this.

I've checked and I'm signed in so not sure why it's going on about my password.

Oops you have a bad connection, I don't tho, can't start threads etc...
JaneJeffer · 05/02/2020 15:08

Even though I was logged in, I logged in again and it's working now.

THNG5 · 05/02/2020 16:49

I also get the oops message when I go on a thread that has been pulled/deleted. I say it's been taken off, deleted as every other thread works. Shouldn't it just say thread has been deleted??

TinnedPearsForPudding · 05/02/2020 16:59

Every evening. I'm using the iPhone app (beta tester if that's relevant)

tinytemper66 · 05/02/2020 21:57

Every evening it is rubbish. So you haven't fixed it.

ddraigygoch · 05/02/2020 23:37

@CarolineMumsnet Hey. Don't want to jinx it but tonight has been great. Not a single problem. Thank you.

CarolineMumsnet · 06/02/2020 11:23

Thanks for the update ddraigygoch Smile

A fix has been released for these performance issues on the app. So far, from our end, it looks like there's been an improvement.

Hopefully, there's an improvement for all of you too - do let us know if the app seems to be working or not from where you are sat.

Flowers
LizzieMacQueen · 06/02/2020 14:17

An oddity for me (yesterday and just now) I've been in the middle of reading a thread, go to look at something else on my phone, but when I return to the MN app it's taken me back to the active threads menu. I'm sure that didn't happen before. I know I can bookmark but still .... is this a new 'feature'?

Thumbcat · 06/02/2020 17:52

I mean this in the nicest way but FFS Mumsnet please fix this. I switched to the app because website glitches always took so long to rectify, now it's the same with the app.

IWillWearTheGreenWillow · 06/02/2020 19:10

Oh dear. Crapped out to "oops.." mid-thread at 5.30pm. Then refused to load TIO. Very unusual that early in the day.

TabbyStar · 06/02/2020 19:15

It's been better for me until tonight when it's been really bad, I actually wondered whether the whole site was down.

ChipInTheSugar · 06/02/2020 19:19

No better for me - it's been particularly bad this evening on the app (IPhone 8).

SittingontheSidelines · 07/02/2020 01:04

I've been giving up as it takes so long. I've come on now and I can't get on to active threads , just threads I'm watching, I'm on, and topics

Swipe left for the next trending thread