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See all MNHQ comments on this thread

Active Threads : What is the real criteria? (as it is NOT activity)

91 replies

Ta1kinPeace · 20/01/2019 19:54

If I click on Active threads I would expect to see the threads with the most posts in the last half hour
but I don't

there are INCREDIBLY active threads (running at a couple of hundred posts a day)
that hardly ever appear there

so what is the criteria?

And why do MNHQ actively keep certain topics away from quick links?

OP posts:
bsc · 22/01/2019 14:12

And there have always been people that falsely/maliciously report to manipulate threads... I'm a pretty innocuous poster, but I have been on the receiving end of this before now, at least 8 years ago!

bsc · 22/01/2019 14:36

I have just this minute seen a westminstenders thread in active... but it was under "Brexit" not "politics" board.

Ta1kinPeace · 22/01/2019 14:39

If the "active threads " page genuinely had the threads with the most posts in the previous hour at the top
the Westminsterenders threads would have been there for much of the last few months.

The fact that certain posters have bragged about reporting threads to get them taken off the Chat and AIBU forums

and then because of that reporting
MNHQ hide them from the "active " page
really smacks of MNHQ not wanting to encourage discussion
but instead being willing to kowtow to whichever group hits the "report" button the most times.

OP posts:
QueenieInFrance · 22/01/2019 14:52

@MichaelMumsnet could you clarify what’s going with some threads?
I’m finding it quite uncomfortable to know that some form of policing/keeping quiet is going on in the background wo any information about it.

Brexit is probably the most important th8ng that is happening politically for decades. Everyone will be affected by it (regardless of whether you are a Leaver or Remainer, a bit short citizen in the U.K. or in Europe or an eu citizen in the U.K.).
I’m finding it scary that any thread on Brexit might be hidden because of your system (whatever it is). Or that it is open to abuse by some people (eg Leavers reporting in mass a Remain thread or the other way around)

QueenieInFrance · 22/01/2019 14:54

Well with nearly 1000 posts in about two days, yes a thread Ike this shouod have spent the whole two days in the active conversation page.
It hasn’t....

DGRossetti · 22/01/2019 14:56

I bet this is one thread the Daily Mail don't ripoff feature in a balanced and level headed article ...

prettybird · 22/01/2019 15:01

bsc (and others): the current Westministender thread is now showing in Active conversations but according to @MichaelMumsnet earlier in this thread, threads are indeed sometimes hidden/removed from Active conversations if there are too many "reports".

Our outrage is because this suggests that it is possible to manipulate free and open discussion if that is the case Angry

It's either that or a new inexperienced moderator who was too quick to react to dog-whistle reports Hmm

In the absence of any response from @MNHQ , we have to assume that MNHQ is happy with manipulation and censorship SadAngry

ElvisParsley · 22/01/2019 15:03

When did this change? I mostly browse to MN via Active, to pick up the most ‘interesting’ (aka busy, controversial, discussion worthy) threads. I have definitely noticed that very few of these now appear in Active and you have to hunt through individual topics.

@MNHQ need to explain this policy.

Ta1kinPeace · 22/01/2019 15:04

DGR
Tee hee. Its not really their staple fare, even with Geordie Greig at the helm

OP posts:
DGRossetti · 22/01/2019 15:16

Our outrage is because this suggests that it is possible to manipulate free and open discussion if that is the case

I think any outrage should be directed at the fact that MNHQs policies on such matters are cloaked in mystery, rather than being openly transparent.

Does the OP get notified when a thread is moved ?

Is it possible to see how many reports a post/thread is getting ?

Is there a clearly stated policy that "what MNHQ says: goes ?"

No, I don't know either.

Motheroffourdragons · 22/01/2019 15:34

This reply has been deleted

This has been deleted by MNHQ to protect the privacy of the user.

prettybird · 22/01/2019 15:37

I agree DGR - it's the lack of transparency that really rankles Hmm

But that's how censorship flourishes Sad

As BIWI (I think) said earlier on this, the real disappointment is that they were getting away with doing this under the radar, because we trusted them not to be doing such a thing in such an underhanded way Angry

And I know you say that this is a commercial enterprise and that we should expect no better (I disagree: we should expect better, even if it is a commercial enterprise) but I've been on this site for 17 years, since the very early days, and it prided itself on the fact that it barely needed moderators back then, so the hidden censorship feel like all the more of a betrayal to MN's founding principles AngrySad

ItsAllGoingToBeFine · 22/01/2019 15:45

it's the lack of transparency that really rankles

This^ I wouldn't mind as much if MNHQ said we they don't want Brexit threads in Active as it politicises the site or something. But an algorithm hiding threads based on numbers of reports is very worrying. Almost as worrying as if a mod was making those decisions....

DGRossetti · 22/01/2019 15:49

MN's founding principles

Would have been the first thing on the way out as soon as the site accepted advertising and sponsorship.

DGRossetti · 22/01/2019 15:53

But an algorithm hiding threads based on numbers of reports is very worrying

not as worrying as a mix'n'match approach depending on which mod is on at what time ?

The cruelest irony is that Brexit is already starting to have a disproportionate effect on women - mothers in particular. So it's entirely plausible to suggest that by obfuscating threads about Brexit, MNHQ is ultimately harming it's core demographic.

Go on, someone - tell me I'm being silly/hysterical or just plain male Grin

prettybird · 22/01/2019 15:57

I think it's important to keep this thread on Active Conversations Wink - just so that more people are aware that Active Conversations are not necessarily the Active Conversations Confused

....unless and until @MNTowers deigns to respond Hmm

MichaelMumsnet · 22/01/2019 15:58

Apologies - we've been investigating. A response is on the way...

HebeMumsnet · 22/01/2019 16:01

Hi again.

Sorry we've been strangers here today. We've had a lot going on on other parts of the site. But we have just had a good read of the thread and wanted to confirm a few things with tech.

So, firstly, apologies. It seems we had the wrong end of quite a long stick here. We actually don't have the capacity to prevent any one thread going in Active. Some whole topics are 'hidden' but that's something you can change yourself in your settings. When you join Mumsnet a few topics are hidden from appearing in your Active view. These are the SEN topics mainly, as some years ago the SEN Parents community asked as to do this as they were getting a lot of 'unwanted attention' from folk out to cause trouble basically. We felt that we had a bit of a duty of care to keep that space as safe as we could for them so some of those topics are 'hidden' when a member signs up. You can of course 'unhide' them and also you can add topics to this list, as you probably know, so they don't appear in active.

What we were talking about in terms of specific threads is that occasionally we take them out of 'trending'. And that's an editorial decision really. It doesn't happen often at all but if we think a thread, for whatever reason, doesn't necessarily need to come down, but does perhaps not need to be proudly displayed on our front page, we might make that decision. It could be a privacy issue, it could be a matter of taste, and yes, sometimes, it's because a thread looks like trouble and we want to calm things down a bit. It's one of the tools we use to moderate, but it really doesn't happen that often if we're honest.

Just to be clear, the Brexit threads aren't excluded from either Active or Trending. That's not something we would do. And we don't exclude threads from Trending simply for having lots of reports. Firstly, reports aren't what gets posts deleted; posts that break talk guidelines is what gets posts deleted. So we might have hundreds of reports on any given thread, but unless the posts broke talk guidelines we wouldn't be taking them down.

To answer the question about vexatious reporting, this doesn't happen often but we do occasionally have people who mass report on one topic and the posts simply aren't reportable. When that happens we would have a word with them about it and if it continued we might then take further action. But we'd want to be pretty sure it WAS vexatious first. We don't want to discourage people from reporting in case they get it wrong. But honestly, we aren't daft and it is pretty clear when someone is reporting simply to try and get a thread deleted.

So to answer the original question, nothing is excluded from Active. The Brexit threads we assume would sometimes show up there but it's all about what's being posted on at the time. It's not quite as simple as 'that thread is busy' so it must appear in Active. There are hundreds of threads, if not thousands, being posted on at any one time, so it's not really surprising if a thread doesn't appear in Active at any given moment.

Hope that clears everything up anyway. Do shout if any of that lengthy essay wasn't clear and apologies for any miscommunication.

DGRossetti · 22/01/2019 16:01

There is of course the Streisland effect. Which hit whichever snowflake UKIPer that started wailing on the previous Westminstenders thread squarely in the 'nads.

If I were a tinfoil hat sort of person, I might be thinking that MNHQs current approach is a change of tack following that start demonstration that UKIPers really are that thick. They really, really are.

DGRossetti · 22/01/2019 16:02
Smile
Ta1kinPeace · 22/01/2019 16:46

@hebeMumsnet
Thank you for coming and giving an explanation.

However you know and I know that you have not answered the questions asked.
I was not interested in "trending" - those five or ten threads are indeed entirely at your discretion.

This page www.mumsnet.com/Talk/active-conversations
says as its header last 50 discussions with new messages

If you expect me to believe that a thread which regularly tops 300 posts a day will not be on there pretty much full time in the evenings
I'd like you to publish the hit data
( eg on my old home, ebay, they show the number of views of a thread as well as the number of posts)

Would you also care to comment on the criteria for moving threads off the main boards ?
Or was a particular poster misinformed as to their success rate ?

This is a matter of trust.
The British people have to trust their news sources
at the moment MNHQ need to reassure some of us that you are not politically influenced.

OP posts:
DGRossetti · 22/01/2019 16:52

I'd like you to publish the hit data

Maybe covered by an NDA ?

BigChocFrenzy · 22/01/2019 17:06

Yeah, for weeks now, a Westminster thread typically lasts 2 days to get to 1000 posts
Poor redtoothbrush has a smoking iPad, creating new threads and OPs so often.

Very unfair if her sterling work - and the often very informative info from many posters - is hidden from sensitive eyes.

OlennasWimple · 22/01/2019 17:11

This is weird - the Westminstender threads are the most active threads I post on (except for when Kate debuts a new dress and the Crowns n Gowns thread on Style & Beauty erupts Smile )

I never see them in Active. And as I'm in a different time zone to the UK, I am on here at odd times of the day and night, when generally there isn't much traffic except in particular threads - such as the W threads - I would expect them to come up at least occasionally.

(For context to the above paragraph - I've sometimes found the top five threads in Active to be the ones that I've just posted on....That's how quiet it is sometimes when I use the site...)

53rdWay · 22/01/2019 17:15

I haven’t seen a Westministenders thread appear in Active for ages either. But other threads on the Brexit board do appear.