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See all MNHQ comments on this thread

Does a previously banned poster get banned forever?

6 replies

DontCareWasMadeToCare · 22/10/2018 23:32

A thread was frozen today because the OP was once banned. I don't want to say more, as I know it's against the rules to start a TAAT.

But I just wanted to understand the ban procedure better. Are bans usually permanent? I assumed a ban would be for 24 hours or a week at most.

Just curious really. I was surprised to see the action that had been taken by MNHQ, especially if the OP is ever considered to be legit in terms of the thread not made up.

Does anyone know what the deal is?

OP posts:
VenusInSpurs · 22/10/2018 23:43

It’s immaterial because all posters have to do is create a new e mail address and rr-register.

NoSquirrels · 22/10/2018 23:52

I think it may depend on what the PBP usually posts about. In this case it was sensitive but seems there’s possibly genuine motive there - just being expressed in a poor way.

I think MNHQ would assume a new registration was legit unless it became apparent there was a pattern of behaviour/malicious intent etc. So they wouldn’t look into something unless it was brought to their attention.

I assume bans are either permanent or temporary but if permanent as a PP says it doesn’t much matter because you can re-reg anyway and either keep your head down and post nicely or get reported and investigated then banned again.

RatUnholyRolyPoly · 23/10/2018 12:16

People definitely do get permanent bans.

Like NoSquirrels says I reckon if they get a new email and re-register they could fly under the radar for some time, but if they were then reported as a suspected troll MNHQ could look at the IP address and compare it to the "ban list". That's my assumption.

If they were really committed they could source themselves a dynamic IP address I suppose, but I think that's probably quite a stretch for your generally tedious troll.

Heuschrecke · 23/10/2018 15:23

Banned means permanently banned. But, as PPs have said, committed PBPs frequently re-register using their ingenuity.

MNHQ have been known to suspend MNers for a while - a few days, a week, or a bit longer - until they promise to behave themselves again.

HebeMumsnet · 23/10/2018 16:08

Hi there Don'tcare.

Thanks for your questions. We'll answer in general terms first to try and explain about the process and bans a bit more and then we'll get on to the thread we think you're referring to.

We take everything on a case by case basis but in general, when we're talking about breaking Talk Guidelines (so things like personal attacks, ageism and generally mean posts) we don't often ban people 'for ever'. We like to give everyone a chance so you'd probably get a couple of deletions and a friendly word first and eventually a temporary suspension of a week or so. If, having done all that, someone still can't post within the rules, we might then look at a longer suspension or even a permanent ban. It really is dependent on what's been going on.

Occasionally, we even allow people back who were banned. We really don't 'want' to ban people, and if we think someone is genuine about posting within the rules and generally is a good sort, we might well allow them to post again. We usually try and get a dialogue going if we think someone is a genuine Mumsnetter even if they've broken the rules, as opposed to being an out and out troll.

Obviously if we think someone is a real 'troll', ie they're just here to cause trouble or are inventing scenarios designed to upset or offend, we'd ban them on sight, and that would be permanent.

In the case of the thread you mention, there seems to have been some confusion about the term 'previously banned poster'. As explained above, you can have been previously banned for breaking talk guidelines repeatedly, not just for being a troll. We had reason to believe that OP was a PBP though it wasn't immediately obvious, for reasons we won't go into here. We had suspicions but we wanted to be sure given the sensitive nature of the thread. In the end, we were pretty confident that this person had been banned before, but we had no reason to disbelieve her story. We didn't feel it was appropriate to allow her to continue to post in this case, but we left the thread to stand because, as far as we could see, it was genuine and we thought it might be helpful both for her (and others in future) to be able to refer back to the advice given.

Hope that gives you a clearer picture anyway. We're sorry if it wasn't clear on the original deletion message.

DontCareWasMadeToCare · 23/10/2018 19:02

That's really useful, thanks for taking the time to explain this. I did think it would be strange for MN to be so black and white, and am glad my hunch that you are likely to give too many chances is correct.

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