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Post deletions but MNHQ not against talk guidelines?

3 replies

ShirleyPhallus · 14/08/2018 20:34

Hi MNHQ

I have posted twice on a thread to ask for clarification around talk guidelines - my post has simply asked how come so many posts are being deleted which don’t seem to contravene guidelines... except those posts are being deleted too.

Please can you clarify what is breaking talk guidelines?

The thread is this, and at the moment posters are just saying which accounts they like - nothing controversial or inflammatory

www.mumsnet.com/Talk/am_i_being_unreasonable/3335830-To-think-that-instagram-has-jumped-the-shark?msgid=80222878#80222878

KateMumsnet · 14/08/2018 23:05

Hi all
As we said in two posts on the thread, here and here, this is a short term response to a particular problem - we're trying to do the right thing by someone who's had a pretty rough time and, like most of us would if we were in that position, is feeling pretty raw having come in for some criticism over the last few days.

We think most MNers already understand that, if it's relentlessly repeated, valid critique reaches a point when it looks a lot like a pile-on. We're not banning any particular topics of discussion and as you know we work hard to let the conversation flow - but we felt that enough was more than enough there. We know that the vast majority of MNers don't want to see folk really upset by what they read about themselves on MN, particularly in these circumstances. Just to be clear, this isn't in response to any legal communications - we're just wanting to do the right thing here, and to get the balance right.

As we said on the thread 'while there's clearly a great deal of interest in this relatively new area of 'public' family life, we don't think that's a justification for a free-for-all on people who are themselves finding their way.' We're going to continue to keep a close eye on these threads and we'll be taking a three strikes approach (as we do informally in general) so please do make sure that you don't post anything you wouldn't be happy to say face to face.

Thanks all
MNHQ

KateMumsnet · 14/08/2018 23:24

Hi Shirley - as I said on the thread but perhaps you didn't see, there were a couple of accidental deletions of questions (including yours and another one-word one). Those should have been undeleted now and if not they soon will be.

But the majority of the deletions were made because they commented on the person that we'd just asked for no more comments on.

On your point about 'right to reply', I do understand why it might feel a bit frustrating. Taking a step back though, it's easier to see that no-one here has actually been mentioned by name, or even by their MN name as far as I'm aware. So there's not a huge amount to be cross about in terms of damage to reputations or anything like that. And MN as an entity, as it were, has big girl pants and can take generally a bit of criticism Grin especially when it's clear things have got pretty fraught, and therefore more heated, than they might otherwise have been. Hope that makes sense, going to head to bed now!
MNHQ

KateMumsnet · 15/08/2018 11:35

I take your point Pommes, but actually, we do expect users to follow mod's directions when they're asked not to do something, and those posters didn't do so. It's not something that we've ever thought necessary to specify in the guidelines, but perhaps we should consider doing so now.

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