Banning procedure - time to update it?

[ScrambledSmegs]

I've seen a lot of posters recently saying their friends have been banned with no warning and no response to emails asking why.

It seems unfair and creates more speculation and frustration than a less opaque system does. Would it be possible to create a new form for banning, to be sent to the bannee from MNHQ, with a brief 'this is what you did wrong', this is how long you're banned for, this is how we want to resolve it' message? I have seen it done on other forums so it's not that outlandish a request, I hope.

Well, I think it's an amazing idea. So there

I agree with you.

Sounds entirely reasonable.

I thought something like this already existed. It makes sense to ban someone to stop someone posting trolly stuff, then follow on with the reasons later when there is time. And just because someone says they don't know why they were banned don't necessarily make it the truth

Sounds reasonable.

Isn't this what mumsnet already do? Or used too I'm sure. I wonder why they'd change this?

Have the recent bannings got anything to do with the troll hunting furore that's raging right now? If so did they already have warnings and had been told that they were on the last chance of 'one more strike and you're out'? In which case no further communication would be deemed necessary?

Of course thats complicated by the current situation and I'm interested to know whether mumsnet will be reinstating some posters given the context revealed?

Sounds entirely reasonable to me.

This would be perfect, I think MMHQ might be reluctant because as soon as they start saying exactly what a person has been banned for it will bring up tonnes of questioning. If one person is banned for 10 personal insults and another is banned for 8 as an example. But the 8 may have been far more serious or aimed at the same person IYSWIM.

It would allow people to pick apart their decisions of when they block and probably cause a lot more work.

I thought they did this too but apparently not. Basically the procedure seems to be ban poster, don't email them to inform them and maybe even ignore emails from said poster asking if they've been banned and what have they done.

I've seen this situation described by MN friends on other media too much recently for it to be just a one-off oversight or omission.

This seems logical surely everyone should know why they are banned do people get warnings here?? As in first, second, final depending on how bad what they are doing is.

They already do this. The reason people don't get the warning emails is either because they used an old or unused email or the email has gone to their junk or trash account.

Maybe MNHQ sometimes ban people with no warning or email but I doubt it.

They don't email. I got banned temporarily for posting something on one of the Charlie Gard threads nothing inflammatory or untrue just not the blind approval of the parents that was required. The first I knew of the ban was when I couldn't log in. Once I ascertained I was banned I asked exactly what I said that broke what rule and was given a generic bullshit reply about getting a number of complaints.
I asked them to tell me what I'd done wrong so I could avoid the same error in future and got no response.

My username and email have not changed and I checked spam/junk/trash account.

I received a warning for troll hunting a few years ago (troll was 'jokily' talking about some cultural stereotype and I called them out on it), Mumsnet said they agreed with me, but had received a complaint and they'd look into their stance on the OP's type of comment for future.
A couple of years later I objected to some sexist language on a terrible thread, subject I won't mention here, and was banned for being 'too robust' as I found out when I couldn't log in. Though the many sexist comments were allowed to stand. Apparently it was because I'd been warned before, even though they had said they agreed with me. It took a day or two to receive a reply, the first person who replied was dreadful in tone, it was another person from MNHQ who had a much better manner and lifted the ban. They said they'd look into contacting people to let them know they had been banned, I think.

Sorry that was longer than expected. I can just see how easy it is to be banned. I've mostly behaved myself and been a member for years.

Sounds very reasonable to me and am somewhat surprised it doesn't happen now to be honest.