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Moving ads appear to be paralysing mobile site/making it impossible to open threads

4 replies

teawamutu · 17/01/2015 10:19

I'm using a Samsung Galaxy III mini and whatever its browser is.

Lately have ended up jabbing fruitlessly and repeatedly at the screen but not getting thread to open, or getting to next page and finding out it wasn't the thread Iwanted.

This morning, after several minutes of fuck all happening, I had to close the window and reopen it. I noticed the top of the page ad was a Sainsbos moving one, which I'm pretty sure has also been on other pages when the problem occurs. As have other moving ads (thought MN policy was not to have them, or do I remember wrong?).

I also suspect that the wrong thread problem is caused by the ads taking longer to load, so the page isn't laid out in the way it appears when you look at it.

Either way, highly annoying. And seems to be using up lots more battery life too.

DawnMumsnet · 17/01/2015 17:33

Hi teawamutu,

We're really sorry these ads are causing you a problem.

We'll flag this issue to our Tech team so they can take a look at what's going in.

RowanMumsnet · 21/01/2015 11:04

Hi there

We do allow ads that move: we try to avoid ones that flicker, and we don't allow ones that auto-play sound.

If individual ads are causing an issue for lots of folks, though, we're always happy to take a look. Is anyone else having trouble that seems to be associated with the Sainsburys one?

TheOnlyOliviaMumsnet · 25/01/2015 10:25

thanks for this and sorry tis annoying

RowanMumsnet · 04/02/2015 14:09

Hello

Just to separate out what seems to be a few issues here:

the flashing iphone ads - we know they're bleeding annoying and we've been trying to get rid for WEEKS; we've now flagged it as an issue to Google Ads in the hope of getting a comprehensive solution. Do please carry on letting us know when you see them though

Ads that move: we do allow these, even on mobile - we don't allow ones that flicker in a way that might make people with epilepsy or other neurological conditions feel ill, and we don't allow any that auto-play sound, so if you see any of these please flag them and we'll take a look.

Ads that seem to be breaking pages/stopping pages from loading - please let us know about these and we'll take a look. (Bear in mind though that if you've got your preferences set to 'show all messages' and a thread is hundreds of posts long, it will take a long time to load whatever ads are showing - if your mobile signal is a bit tricky you might want to adjust your preferences to 'show 50 messages per page' until you're back on a stronger connection)

Any ads that you want us to take a look at - screen grabs or the URL of the pages they click through to are really helpful in allowing us to track them down

Thanks all

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