Meet the Other Phone. Protection built in.

Meet the Other Phone.
Protection built in.

Buy now

Please or to access all these features

What's your experience when it comes to getting GP appointments? And other questions...

3 replies

RowanMumsnet · 16/09/2014 17:38

Hello

MNHQ have been asked to contribute to panel events at upcoming political party conferences on the topic of the 'access crisis facing general practice' - so, as ever, we've come looking for your views.

Overall, what's your experience of getting GP appointments, whether for yourself or for members of your family? Do you find it easy to book same-day appointments for things that need urgent attention, and/or to book further in advance? Do the mechanics of the booking system drive you up the wall (frantically hitting 'call back' multiple times the moment that appointments are released) or does your local surgery make it fairly pain-free? Have there been times when you've been unable to get an appointment at all?

What do you think politicians should do (if anything) to improve access to GPs, and support GPs in doing their jobs within communities?

Any examples you can give us of things that work well, or ways that things could be improved, would be great.

We should stress this isn't going to be a GP-bashing exercise; the events are being run by the Royal College of General Practitioners, which recently launched a campaign to 'highlight the pressures facing general practice'.

Over to you.

RowanMumsnet · 16/09/2014 17:48

@MrsHathaway

I'd rather not share on the board - is there an email address I could send to instead?

Yup sure - please send in to [email protected] and put 'FAO Rowan' in the subject line. Thanks.

RowanMumsnet · 17/09/2014 15:08

Thanks so much for all your responses - we'll have a read through and respond to any questions, but this is really useful.

As a follow-up: what ONE THING should the government do to improve the situation and make it easier for GPs to provide services to their patients?

RowanMumsnet · 23/09/2014 10:32

Many thanks for all of your input. We did this panel at the Labour conference yesterday and there were yelps of recognition from the audience when we outlined some of your frustrations, particularly with poor telephone booking systems. We did also emphasise that MNers seem on the whole very supportive of their GPs - seems to us that the major takeaway here is the need in some surgeries for better management, along with some other issues like patient confidentiality and continuity of care, particularly for chronic or unusual conditions. We also mentioned that some of you would like to be able to choose your surgeries based on criteria other than residential address, and that the size of the practice - from this anecdotal sample at least - doesn't seem to have a relationship with the level of patient satisfaction: one-woman-bands and large multi-doctor practices can get it right (or wrong).

There was some interesting discussion about the wider issue of whether GPs' contractor status within the NHS is a useful distinction or a difficult anomaly (we didn't take a view on this as it wasn't something that was raised much on the thread).

Do have a look at the RCGP campaign if you're interested in the issue. We'll be doing the panel again at the Conservative conference next week.

Thanks
MNHQ

Watch this thread for updates

Tap "Watch" to get all the latest updates

End of posts

There are no more MNHQ posts on this thread