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See all MNHQ comments on this thread

Due to a security breach we are resetting all passwords across Mumsnet

729 replies

RebeccaMumsnet · 12/04/2014 17:32

Following the recent security breach related to Heartbleed we are reseting the passwords of all users.

On Saturday 12 April, we will remove all passwords from our system and to use the site, you'll need to reset your password by clicking on the password reset link.

Type in your email address and click the 'Request reset' button and you will receive a mail to your Mumsnet registered email account. (You will need to click on the link in the mail within 30 minutes of receiving it, without changing the device you're using i.e swapping from phone to laptop, or you'll need to request a further reset).

If you do not receive a mail, please check you spam folder. The password reset mail will come to the email you used when you first registered with Mumsnet.

If you don't receive or can't access your reset mail, please [email protected] for help.

We are very sorry for all the fuss. We want to assure you that we followed all the published steps to protect members' security as soon as we became aware of the heartbleed security risk, but it seems that the breach occurred prior to that risk becoming known.

Most importantly, if you use the same password here as elsewhere, we strongly recommend you change your password on the other sites too.

Thanks,

Justine & the MNHQ team

OP posts:
ExcuseTypos · 12/04/2014 22:37

Just to say I've changed my password without any problems.

This has also promoted me to change all passwords on other websites. So thank you for highlighting all this. Flowers

psychomum5 · 12/04/2014 22:39

Happy to say it all worked for me......thanking all that is holy right now as I originally registered with an email that got hacked, and I wasn;t sure which email I then used when re-setting things before.

ANYWAY.....all is done

RowanMumsnet · 12/04/2014 22:41

@Maryz

Bump Quint up to the top of the "posters who need a reply queue will you?

[ingratiating Smile]

We honestly don't know why the reset emails aren't getting through!

Quinteszilla · 12/04/2014 22:42

Hang on, have we gone back to 2011? Thats the last time I saw psychomum. Hurra, we have a password reset time machine (without a password reset!)

RowanMumsnet · 12/04/2014 22:43

Sorry, that wasn't meant to sound as defensive/short as it did Wine

We don't have a way of manually ensuring that the reset email gets through. If you see what we mean...

firstchoice · 12/04/2014 22:43

I've not had any link through to my email account despite asking to reset about 3 hours ago?
checked spam etc and not there either.

HQ - what do I do pls?

5madthings · 12/04/2014 22:46

On the basis that people are having problems with this and ok aaccount of the fact I can't be arsed can I do this tomorrow? I can still post ok etc or will it eventually lock me out?

Maryz · 12/04/2014 22:47

This reply has been deleted

Message withdrawn at poster's request.

Quinteszilla · 12/04/2014 22:47

It is a bit like waiting for the Langoliers arriving, or Godot. Whichever float your literary boat!

ThePearShapedToad · 12/04/2014 22:48

Would just like to offer HQ a soothing head rub and non-condescending pat on the back for the chaos some tw@tty annoying hacker has put them all through tonight

If you can, stop and have a biscuit or 10 for a few mins

Night all

Friedbrain · 12/04/2014 22:48

so I done this, and now I have a random name that I didn't even choose!???

Quinteszilla · 12/04/2014 22:50

MNHQ gave you friedbrain as a username at random?

Do you think it is an insult, or an improvement?

ThePearShapedToad · 12/04/2014 22:51

How did you get given a new username??!

I just changed my password (via reset link) and carried on.... Were we meant to be changing usernames too??

usualsuspectt · 12/04/2014 22:52

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Message withdrawn at poster's request.

BeerTricksPotter · 12/04/2014 22:52

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Message withdrawn at poster's request.

usualsuspectt · 12/04/2014 22:52

This reply has been deleted

Message withdrawn at poster's request.

usualsuspectt · 12/04/2014 22:53

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Message withdrawn at poster's request.

Maryz · 12/04/2014 22:54

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Message withdrawn at poster's request.

Friedbrain · 12/04/2014 22:54

I have no.idea...??????

MNHQ????

My name wasn't anything like.this.before...

I do feel like my brain is fried tho :)

Nothing in.history.... Shock

Quinteszilla · 12/04/2014 22:55

Friedbrain only posted twice, so must be a NEW name.

Maryz · 12/04/2014 22:55

This reply has been deleted

Message withdrawn at poster's request.

usualsuspectt · 12/04/2014 22:56

This reply has been deleted

Message withdrawn at poster's request.

Maryz · 12/04/2014 22:56

This reply has been deleted

Message withdrawn at poster's request.

Friedbrain · 12/04/2014 22:57

It's annoying...

Had all interesting threads saved.Angry Envy

Quinteszilla · 12/04/2014 22:57

Please tell us who you used to be, and we can find the threads you were on for you.