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Trolling of the Bereavement board

3 replies

NorthernLebkuchen · 17/12/2013 17:13

Yet again I have reported a thread which has turned out to be dodgy and deleted. I've lost count of how many that is over the time I've been on mumsnet. Trouble is that on that board, above all others, people want to be kind. People struggling withtheir loss reach out hands to others. It's fantastic support but truly awful when it's some git of a troll getting a very sick kick indeed. So can something be done? Maybe a time delay so no new thread will appear there till checked by MNHQ? Maybe no recent namechanges or new registrations posting unless cleared by MHHQ?

i know none of this is easy to arrange but I really feel something needs to be done. It's just awful.

DecorKateTheXmasTreeMumsnet · 17/12/2013 17:34

Hi everyone,

We know the thread you're talking about, and it really is unfortunate that it turned out the way it did. We're grateful to everyone who reported it to us, which meant we were able to nip it in the bud relatively quickly.

We are of course always looking for ways to make the boards a better place to post, and welcome all suggestions. In regards to checking new threads and new registrations, the fact of the matter is Mumsnet receives so many new joiners a day (the vast majority of whom are completely kosher) that manually checking and verifying them would take up a considerable amount of resources.

All we can advise MNers is to never give away more than you can afford to lose (emotionally or otherwise), and if you're in any doubt, report to us Flowers

RowanMumsnet · 18/12/2013 09:57

Hello

As KateMN said yesterday, we're really sorry this has upset so many of you.

The vast majority of threads on MN about bereavement are completely genuine as far as we can tell, and we'd hate people to feel that they can't respond to those.

Sadly/inexplicably, we do have a couple of extremely determined trolls who regularly re-register to do this. We do do everything we can do stop them in their tracks, but unfortunately it's not rocket science to change the necessary registration details and get another registration. If we could stop them before they got to this point, we would.

As lots of you have pointed out, if we put extraordinary barriers in their way, those same barriers would also affect the much greater number of completely genuine people joining up to get much-needed support.

Please, though - feel absolutely free to report any thread about bereavement as soon as you see one, and we'll very happily check it out. You don't even have to think it's suspicious - you could just say 'here's a new bereavement thread, could you please run a quick check on the OP?

As lots of you have said, we'd never tell the OP that their thread had been reported for this reason. And we certainly don't keep tabs on which posters are reporting which threads.

Flowers to everyone who answers these threads so generously and kindly. Almost always, you're giving much-needed succour to people in genuine need.

RowanMumsnet · 18/12/2013 14:20

@Golddigger

Kate mumsnet : ..We're grateful to everyone who reported it to us, which meant we were able to nip it in the bud relatively quickly..

If lots of people report, does that mean mumsnet act or see or are aware, more quickly?

It all depends what's happening on any one day really, but in general if we can see one post has been reported a large number of times, we'll try to get to it quickly.

Watch this thread for updates

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