@Freddiemisagreatshag
And another thing - sort of on the subject.
If you don't post on a thread, but do report it because you think it's odd/trolly or whatever -sometimes you get an email that says "we are looking into it" but you never hear back what the looking into it found.
And if you've not posted or put it in watching then you never know if you were totally wrong
Other times you do get "we have no reason to believe the poster is anything but genuine so we are going to let this one stand" (wording might be off but that's the gist)
Freddie, "we are looking into it" means just that: we're looking into it. It can take some time to establish whether someone is trolling or not. We think it's important to let you know that we have received your report, though - so you don't think we're just ignoring your concerns.
As for not mailing back to tell you exactly what we've found out: we hope you can understand why we tend not to do that.
First of all, if it is a troll, we'd rather be banning 'em and sorting the whole mess out - and reporters who are on the thread can usually tell by the thread deletion (and message) what is going on.
If the situation is unclear - as it often the case, at least to being with - there is nothing to be gained, and probably an awful lot to lose, by mailing everyone who reported and saying, "Ooh, yes, bit dodgy, does sound like a troll, doesn't it?" If that person is, in fact, genuine, she's now been publicly (and unfairly) tarred with the brush of suspicion.
Our standpoint is, and always has been, to give benefit of the doubt until we know otherwise.