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query about deleted messages

2 replies

bingawinga · 03/03/2013 21:17

A while back, i posted on a couple of threads about my child's school (which I won't name in case this too is deleted). I did not break any Mumsnet guidelines; i did state that my child was unhappy there due to bullying, that academic standards had fallen of late, and that the new head was disliked by many. I received an email from Mumsnet saying that it appeared that I was deliberately targeting the school (or somesuch; can't remember the exact words) and my comments were removed. The comments of another poster who agreed with me, and said that their child was unhappy and bullied, were also removed. I would be really grateful if anyone could explain how I broke the rules; I was only stating facts (my child is unhappy; is bullied; lots of my friends don't like the new head) to advise posters who had asked for info on the school. Also, if (as it appears) negative comments about schools are removed (presumably when the school complains), how can Mumsnet be a useful forum for exchanging opinions about schools (or anything else)? How can I advise people or gather advice myself about other schools knowing that if someone writes that there child is unhappy there then their comment will be removed? I am guessing that the school threatened libel action. But stating a fact is not libel. I would really appreciated your thought on this.

HelenMumsnet · 04/03/2013 11:10

Morning.

Sorry to be late to this one.

And yes, what KatieMiddleton has posted is more or less it.

As the current law stands, we (as in Mumsnet, the site) are the "publisher" of your posts. And you are the "author".

Both of us are liable, legally, for the content of those posts if someone contacts us about - or reports - a post and says it contains libellous material and we don't delete it.

As we hope you understand, in most cases, we have no way of knowing whether the post being reported to us is actually libellous or not. And we don't have the time or the resources to investigate, amass evidence and/or mount a legal defence. So, quite often, we feel we have no choice but to delete. This does not necessarily mean we think what the poster has posted was therefore definitely untrue.

As we've posted many times before, we know this is frustrating (it's frustrating for us, too) and we have been supporting the Campaign for Libel Reform. We're hoping there might be some changes for the better soon.

HelenMumsnet · 04/03/2013 11:18

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