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MNHQ so what is allowed.

6 replies

ChristmasFuckers · 21/12/2011 15:23

Whatand how can we discuss the donations??

HarktheHelenMumsnetAngelsSing · 21/12/2011 17:01

Hello. OK, am here to answer your Qs if I can...

Last night's thread was deleted because the MNHQer on duty felt it had become a bunfighty trollhunt. Subsequent threads were deleted for broadly similar reasons.

We hear your comments that leaving the thread up may have been more useful but we have Talk Guidelines about trollhunting/posting in a way that implies another poster is up to no good - and we have to apply them fairly and squarely to all.

As for begging threads in general, we agree it is all a bit tricky.

We, like you, have been overwhelmed in the past by the generosity of Mumsnetters to other Mumsnetters in difficulty. And we wouldn't want to "ban" that kind of thing - even if we could.

However, we do acknowledge that the flipside of such outpourings of generosity is that unscrupulous or desperate people may then try to take advantage.

As always, we maintain our stance that we (and you) should give people the benefit of the doubt until proven otherwise (hence our stance on trollhunty posts). But we're not sure it's always wise to extend that benefit of the doubt when it comes to giving cash to people you don't "know".

The truth is, we can never know anyone on the internet is who they say there are - whether they've been posting on Mumsnet for five minutes or five years - so, before you send anyone money as a result of an MN thread, we'd suggest you bear that in mind and only part with your cash if you're prepared for the possibility that it might not be spent as you'd intended.

In the past, other MNers have banded together to collect money/gifts for another Mumsnetter, rather than all send money separately. And that might be a safer/less random way to do this kind of thing. But, again, the same caveats apply.

Sorry if that all sounds a bit Sad, especially right on the heels of our Secret Santa this year but it's right, we think, that people do consider it.

HarktheHelenMumsnetAngelsSing · 21/12/2011 17:03

@ChristmasFuckers

looks like nowdays threads are going ops way or no way

You may think that, ChristmasFuckers, but we say no to far more thread deletion requests than we say yes to.

HarktheHelenMumsnetAngelsSing · 21/12/2011 17:10

@ebbandflow

HelenMumsnet-if a begging thread is identified could you quickly put up a warning comment to all readers about being wary about sending money to a stranger?

We could certainly try. But you'd have to report it to us - or we might not see it.

HarktheHelenMumsnetAngelsSing · 21/12/2011 17:26

@Pinkismycolour

Sorry but banning it for troll hunting is bollocks.

I dont think one person on that thread suggested op wasnt genuine poster-advanced search was all that was needed to confirm that.

People were merely suggesting that perhaps giving cash to a stranger wasnt the best way to help them.. Others disagreed-opinions ensued. Surely thats what mn is all about no?

Deleting the thread means op may be embaressed to start another thanking people.leads to rumours and also means that imo come next xmas we will be inundated with these kinds of threads.

Not bollocks, I'm afraid. Comments included: "The kind of fraudsters that appear at xmas time.every year .without fail." and 'How much did you get, Jj?" and 'you seem to be milking it for wat it's worth" etc etc

HarktheHelenMumsnetAngelsSing · 21/12/2011 17:34

We seem to be getting back to dissecting last night's OP again.

We really don't want to delete yet another thread.

Once again, we have no reason to suspect last night's OP was anything other than genuine. For that reason, we will delete any posts that suggest that she isn't.

We are also trying to contact the OP - but haven't had much luck so far.

HarktheHelenMumsnetAngelsSing · 21/12/2011 17:43

@LEttletownofBOFlehem

Helen, I know you're busy, but can you respond if possible to my point about the timings? You said on a deleted thread that you were initially investigating troll reports, and thats why a sensible advice post wasnt made until just before last night's thread got pulled, but my early report wasn't about trolling- I asked for MNHQ to post quickly to prevent the crazy telethon atmosphere, which was bound to turn ugly.

It felt like nobody really read it, as the reply I got back gave me my own advice Confused

I wasn't on duty last night (though I was posting on the Facebook Like button thread at one point) so I don't know the precise timings, I'm afraid.

But I do know that "controversial" threads can generate a shedload of reports (literally dozens in the space of a few minutes) and that it can take time to get through them all. And that's when it's not kicking off on some other thread, too! I'm not making excuses - we're paid to deal with all this - but I'm telling you like it is.

The MNHQer on duty last night is incredibly conscientious and hard-working, and her judgement is pretty much always 100% spot on (or we wouldn't have hired her!). That's not to say she might not have slipped up (or have been making a cup of tea or something) when the first reports came in - gawd knows, I know I've made a gazillion mistakes over the years. But we all do our damndest to get it right - and we're only to happy to hold our hands up when we get it wrong.

In this case, it was felt that the OP was getting accused of all sorts and that the thread was degenerating into a trolly bunfight - and it does certainly look that way from what I can see now.

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