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Is it unreasonable to expect a buggy to last more than 2 years?

4 replies

SpeedyGonzalez · 19/06/2010 01:52

Bought the Maclaren Techno XT two years ago and it broke this week - two bits have fallen off (something on the brake and something else that holds the whole thing together), so it's completely unsafe to put DD in.

It's not under a guarantee (their warranty lasts just 12 months) but since this is Maclaren's top-of-the-range buggy I am surprised that it has already crumbled. Am I expecting too much from my buggy?

OP posts:
jennieflower · 19/06/2010 15:20

That's a shame, Maclaren now offer a lifetime guarantee so it might be worth giving them a call and asking if they'll repair it.

They have service agents all over the country so should put you in touch with someone who can repair it. Even if you have to pay to have it repaired it's probably worth doing.

differentID · 19/06/2010 15:43

what sort of usage has it had? that is the crucial factor here.

if it's used 2/3 times a week and not on rocky/bumpy roads then yes I would expect them to last 3/4 years comfortably

If it's used pretty much daily and has had a beating then I'd say well done on getting that much use out of it. The brake thing sounds like accidental damage tbh and isn't going to be covered under any sort of guarantee.

SpeedyGonzalez · 20/06/2010 11:32

Yes, it's a real bummer about the lifetime guarantee. We bought it in the year they started offering it (2008) but the documents that came with the buggy didn't mention it at all.

I'd say I used it every day (never off-road) for about a year and a half, then stopped using it until DD was born 6 weeks ago.

As for the brake, I haven't had any sort of accident with it at all so don't understand why it's come unstuck. I think it will be worth calling Maclaren, though - I could do with saving a bit of bob!

Thanks both.

OP posts:
IPredictADiet · 20/06/2010 11:36

Agree it's worth getting fixed. The brakes on our XLR went kaput after 2 years of daily pounding (2-4miles most days). We had a cheap repair done (about a tenner IIRC) and have got another year out of it. Now hoping it will make it through to DC2.

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