If you're not with BT for your Phone and/or Broadband who would you recommend?

[memoo]

At the moment we have BT for our phone and our broad band but we really want to change.

I was just wondering who other people use and would they recommend them?

We use sky for TV, broadband and phone. We had BT prior to sky and have found sky better (had many faults with phone and internet while with BT and customer service was difficult to get hold of). So far sky has been good.

thanks for that

I've been on and off with Plus.Net for 7+ years. Plusnet Extra from 11.99 (I think) and line rental similar fee to BT. Various friends also use PN, and many for at least 5 years for broadband (though not sure when they started with the phone line billing).

I rejoined PN (after having no landline for a couple of years after moving home) and am locked in to an 18 month BT line rental contract else I'd probably use PN for that too.

PN has a Sheffield base, customer services open 24x7 on 0845 number. I've spoken to them at 3 in the morning before now, and they have won various awards for customer service.

The Plusnet Extra account allows 60 GB of downloading during "peak" hours (8am to midnight) and no limit during midnight to 8am) and up to 20 Mbps for line speed (if you can get it).

If you are out in the country then a higher price may apply for the broadband (they get a discount in more competitive areas from BT and pass it on).

They have a deal where you get 4 months free broadband (ends today). If you happen to mention my username ( goodvalueisp ) there's a 25 quid John Lewis voucher for me (just for complete openness - it's part of the deal along with them offering the free 4 months for new customers). It would also mean my first purchase from John Lewis may happen one day soon!

Talktalk. Really really good deal.

www.plus.net/residential/bundles.shtml

It's 11.49 in a low cost area and 17.99 if your exchange doesn't have enough competition (from Sky, O2, TalkTalk).

If you don't use YouTube etc and can get by with 10 GB of "peak" traffic, and don't care about getting anything faster than 8 Mbps, the broadband fee is 6.49 (or 12.99) so it can be quite affordable.

Hope no-one thinks I am trying for a hard sell - 4 months free is quite attractive deal - and available without mentioning my username anyway.