Also, from CO-OP website:
Here are just a few of the achievements we're most proud of.
We are a leader for fair trade - we sell more fairly traded products, in more stores, than any other retailer. We've also switched our own-brand coffee and chocolate to fair trade.
The Co-operative Bank was the first in the industry to launch an ethical policy based on our customers' concerns, explaining who we will and will not do business with.
Travelcare's commitment to be 'open, honest and impartial' sets it apart as a truly independent travel operator.
Nearly 20 years ago we became the first supermarket to ban animal testing on own-brand toiletries. We pioneered the introduction of Braille on packaging, and in 2002 we launched Britain's first fully degradable plastic carrier bag.
We contribute about 5% of pre-tax profit to the community, putting us ahead of all companies in the FTSE 100 Giving List published by The Guardian in November 2003.
We have a loyalty scheme to reward customers in our food stores by returning to them 3% of everything they spend on Co-op brand goods and 1% on other items.
With our Community Dividend scheme, customers donate the 'odd pence' from their twice-yearly loyalty scheme payments to community causes. The scheme has raised almost £5 million since it was launched seven years ago.
Our Partner Card enables customers to support their favourite local charity or community group and our Community Food Discount Card offers 10% off for community groups such as community cafés and food co-ops.
We have relaunched our responsible retailing stance after asking 30,000 customers and members what they were most concerned about. They told us and we've set ourselves new standards and new goals relating to everything from honest labelling to animal welfare.
CIS launched the insurance industry's first social accountability report and is giving its policyholders the chance to shape its policy on socially responsible investments.
We are a major contributor to Co-operative Action which supports co-operatives in communities throughout the UK, helping new ones to get started and others to achieve even more.
We know there will be many more achievements to be proud of. We're in business for the right reasons and we mean business.
Our identity
We don't exist to make a profit for shareholders. Like all co-operatives, our number one priority is to provide the best possible service to our members. This means:
making our businesses the best they can be
reinvesting in the communities where our members live.
We aim to offer our members the opportunity to:
shop without worrying about how their money will be used
vote in our elections - or stand for election
attend a wide variety of events
shape the decisions we make.
That has always been the case.
The Co-operative Group has a great heritage dating back to the very earliest days of the co-operative sector.