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Cancelling an order on vinted?? Help please!

18 replies

Biosblbay · 28/11/2025 20:44

I have way undercharged for an item that I have sold. I sold it for £80 and just looking at Google that is exceptionally low and what I am selling is ranging from at least £150 second hand!!
is it bad if I cancel the order and put it on again at a higher price? What is the downside to doing this? I am new to vinted so unsure what risk this would be. Also nervous about upsetting the buyer. Thanks x

OP posts:
Namechangerage · 28/11/2025 20:49

It’s quite straight forward to cancel and say you don’t have the item anymore, I had to do this recently with a top I listed ages ago and forgot to remove the listing when I donated to charity. But I would avoid relisting straight away as it is a bit rude to have someone pay and not honour the sale, then relist straight away.

Namechangerage · 28/11/2025 20:50

Just to say also that Vinted prices are generally lower but the benefits are that stuff tends to sell quickly and it’s very easy to post. You could try eBay if you want to charge more.

justwaitingformyturn · 28/11/2025 20:53

I would just send it to the buyer. I get that it’s a big loss but you should have researched this before posting it for sale

Biosblbay · 28/11/2025 20:54

@Namechangeragethank you for this. I was thinking of putting it up for maybe £130/£140 and then people try to barter and I would accept £120, £110 at the lowest. Do you think it’s worth it for the extra potential £40-£70? Seems like a lot of money to potentially miss out on. It was so popular I had soooo many offers before. I feel so stupid 🤦‍♀️

OP posts:
Lifejigsaw · 28/11/2025 20:55

Yes absolutely worth it. Don’t do yourself out of £40+ for ettiquette

ThatCyanCat · 28/11/2025 20:57

Will you get a bad review? I once bought something, seller cancelled and Vinted automatically left a bad review. I had the option to change it but I didn't. That was a bad seller.

CatamaranViper · 28/11/2025 21:02

I would give a bad review if someone did that to me. If you're new you don't have enough good reviews to balance it out and people might be sceptical of buying from you, especially if the current buyer of the item states what you did on their review.

I would cancel the order, apologise a lot, then lay low for a month or so and list it again with different photos and description

Attempt333 · 28/11/2025 21:03

You will likely get a bad review and if your new to vinted that will likely cause others not to buy..if you do cancel the order I would not re listed is straight away as the buyer will likely see it and rightly be annoyed.

Isitoveryet25 · 28/11/2025 21:05

Honestly I would accept what has now been paid for it and send the item.
you might find that you would get an extra £20 or so if you relist, but as pp says - you won’t ever get as much for on Vinted as you would on eBay

Vinted will give you an automatic negative feedback (1 star) if you manually cancel as the seller. They won’t if you agree with the buyer to cancel the order.
I think you get the first manual cancellation “free”, but you should check this and if you cancel again you’ll get negative feedback.

Biosblbay · 28/11/2025 21:06

@CatamaranViper@Attempt333 does it make any difference that this week I have sold 46 items since Monday this week? All posted yestedsy and today, so would any of these buyers leave me good reviews? X

OP posts:
Kamek · 28/11/2025 21:07

Ive had a few orders on vinted that have been cancelled by the sellers. Most say something like they've just realised the item is damaged in some way. Annoying as a buyer, but I think if the seller selects a reason such as that they dont get bad feedback (I may be wrong on that though!) If its your first cancelled sale i think you dont get bad feedback anyway

SoPunkontheInternet · 28/11/2025 21:17

If absolutely cancel that OP. You’ve made lots of other sales so your reviews will be fine, one bad auto review is ok.

it’s a lot of money to lose out on. And it naught not sit right but just an idea, if you’re not happy the buyer seeing the reposted item you can always block them

Biosblbay · 28/11/2025 21:20

@SoPunkontheInternet I am going to cancel it, only because I can easily make another £40-£90 on it, I have 2 babies to think about as well, money is tight at the minute, hence why I’ve started vinted. Would you be honest with the reason?

OP posts:
Attempt333 · 28/11/2025 21:51

If you have sold lots of items you will get lots of reviews and so that 1 won't harm so I would say yes that makes a difference. No I probably wouldn't tell the real reason.

HeartandSeoul · 28/11/2025 21:56

If you select ‘agreed with buyer/seller’ as a cancellation option, then you don’t get a bad review.

Just one thought though, Vinted are (or so they say) very hot on sellers re-listing an item. However, if you take different photo, how would they know you didn’t just have multiples of the same item?

Lemonbaytree · 28/11/2025 22:14

Are the higher priced ones actually being sold? It could be they are on to sell at X amount but not selling at that price?
I would expect it to be cheaper on Vinted to, especially with postage fees etc.

If it was me, I would leave it. It may also result in a automatic negative feedback?

Biosblbay · 28/11/2025 22:47

@Lemonbaytreei have mine on at £140 but will accept £110 as an absolute minimum! Others on there are going for a lot more so I am still one of the cheapest from what I can see x

OP posts:
scaredfriend · 29/11/2025 08:43

I’d cancel it and make a fluffy excuse (car trouble so can’t get out to post etc) then relist in a week or so.

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