If we have a fault on our phone line would broadband still be working?

[pucca]

Atm we have no dial tone on our phone, not sure if it is our actual phone or the line, so would broadband be down too if it was the line?

I know prob a daft question, lol.

Our broadband is fine btw...anyone?

I had my talktalk phone line go down and the broadband was ok.

Have you tried ringing your own number (on a mobile obviously!)? What tone do you get?

Our phone line has been off since Thurs, its with BT, our broadband is with Sky. So would our broadband not be affected if it is thwe actual line? or would it

well it might be something at the exchange end I guess, rather than the physical line.

I'd say phone your provider and ask what's going on - no-one on here is going to be able to say for sure either way. I take it you haven't got another phone you could plug in to the socket, just to try it out?

Well we rang BT to change our no (long story) and the old no is now disconnected and the new no just rings out. Very odd but they say the no change has nothing to do with the line going down.

I reckon they've cocked up at the exchange.

What I woudl do:

1. Borrow another phone from a friend
2. Unplug all your broadband filters etc
3. Plug in new phone

If there's still nothing then phone back BT, tell them that you've tested it and it's definitely a fault on the line, not with your phone, and demand that they fix it because it must be something their end.