I got a grant (I can’t remember what it’s called but it was because I couldn’t afford to buy appliances) to pay for a washing machine over a year ago and it has been blinking and malfunctioning. I have opened it and the floors been flooded with water too because it doesn’t always drain or it will randomly decide to stop spinning. It also vibrates and makes a racket. I called the council, and the manufacturer and they said it would be £150+ for an engineer to come out per appliance if they think I have broken it. It is the same thing for the fridge freezer paid for by the grant which will sometimes randomly decide to defrost itself and all the contents. It also claims to be ice free but it’s not. I need to replace these appliances. I know I haven’t done anything but they always find a way to blame it on customers and I simply don’t want to save up and pay an engineer fee for a machine that will probably keep breaking and was cheap to begin with. I need a washing machine and fridge freezer that will last.