My MODEM has started to burn up and smoke

[RTKangaMummy]

My modem started to make a strange noise and it stopped the connection but then reconnected.

Then smoke started to come out of it

Unplugged it and then felt it was very hot underneath.

It is a dial up modem, that we have had for several years,

It was very lucky that I was on mumsnet and so therefore right next to it.

If DS had been using it he may not have realised until smoke was really bad, it was smelling horrible after we had picked it up.

[jangly]

OMG!! Lucky escape!

[RTKangaMummy]

Do you think even though it is several years old

That we can take it back and complain?

It is a US ROBOTICS one that we got from PC WORLD

[RTKangaMummy]

It happened yesterday afternoon

BUT I had used it in the morning and then we had gone out for lunch and I told DH to unplug it and turn it off

but that was because of the worry about other hackers using it to control my computer to dial premium numbers etc

NOT because of fire.

It didn't even trip a fuse even though it was on one of those bar things with plugs etc.

just a noise like interference and then smoke{shock]

[secur]

Message withdrawn

[RTKangaMummy]

I knew you would think I was being funny

but actually I am for once being serious

I am so glad that I have the laptop it has an internal modem.

BUT do you think there is any point in taking it back?

I had only been using it for about 1 hour before this happened

[RTKangaMummy]

I feel that I wanted to warn other people that this could happen with theirs too

[edam]

OMG! This didn't affect any other appliances, did it? Only apparently in North London they had a power surge recently which caused electrical fires across a whole area...

[secur]

Message withdrawn

[RTKangaMummy]

No the computer was fine

DS was watching TV and that was fine

It was yesterday about 4.20pm

[jangly]

I Would say, after several years. write to the manufacturers rather than take it back to shop.

[jangly]

Full stop there should be a comma

[jangly]

Or contact PC World head office.

[RTKangaMummy]

sorry secur

didn't mean to be horrible to you

I just wanted to make the point that I was not joking

as I realise that most of my time on mumsnet is not serious

[secur]

Message withdrawn

[RTKangaMummy]

I wasn't being horrid but it is funny really what you said

lol told DH what mumsnet had said and he laughed too.

But I knew that most people here wouldn't believe I was being serious if I put it in jokey way

[RTKangaMummy]

Perhaps I will write to US ROBOTICS although it is about 3 years old it hasn't been used for all that time because of being with TISCALI broadband for about 8 months.

Maybe also write to PC WORLD HO too

[RTKangaMummy]

I would have expected it to give more warning though wouldn't you?

Or trip the fuse?

[jangly]

Oh yes! I see what secur means! LOL. surprised mine's not smoking sometimes!

[RTKangaMummy]

[secur]

Message withdrawn