What is the 70p protection fee for? I have bought a number of things that have turned up and been differently sized than expected: size 14 top that was 32 inches across the best, petite sized rather than standard, etc. Given you are asked pay the return postage for a refund I’ve just given them to mates or the charity shop and cut my losses.
However, I have just received a more expensive item that is two sizes bigger than advertised and given the price I will be returning it / enduring the inconvenience that will cause. Why does the buyer have to pay the postage twice in this circumstance and why do they pay a 70p buyer protection charge in addition to fees if they are still left out of pocket? Yep, I am a bit irked. (First world problem)
There doesn’t seem to be any inducement for sellers to be accurate in their listings.
Am I missing something?