When my dd was little we bought one of those expensive (£120) carriers for her to be used when we went hill walking. We maybe used it 4 or 5 days a year max.
She's outgrew it by the time she was 4 so harly any use and we gave it to my brother and SIL last year. They were going to use it for the first time the other week and luckily had a practice in their front room. As they went to put it down something inside seemed to snap and my nephew lurched to oen side. An internal metal pole has snapped - looks like metal fatigue.
Do you think I can complain to the manufacturer after this amount of time (and no receipt). Its dangerous for one thing. He's lucky he didn't fall out.