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Car breakdown cover

5 replies

Allli · 03/08/2019 10:56

Im looking for car breakdown cover that will help me at home if I can’t get the car started, or if I breakdown in the UK they will take me/my car to my usual trustworthy budget garage (from wherever I am). I pay extra for this National cover. This used to be fine but now I see there is small print on many National cover policies saying they will try fixing at the roadside (great), if not repairable there then take you to a local garage within a small radius of your present location, and only if it can’t be fixed that day will they recover it to a national destination of my choice. I want the security of knowing I won’t end up in a rip off rubbish local (local to where I broke down) garage or overpriced nearby main dealer garage that I cannot afford repairs in, hence I pay extra for a National recovery policy. Anyone happen to know if the AA are the only ones who don’t try and use small print to enable them to get out of taking you where you want if they can’t fix at the roadside? Green flag and Brittania have small print and Autoaid would be ok but have some worrying trust pilot reviews. Help please! (And if you are unfamiliar with this topic you may wish to check your own policy if you, like me, thought National recovery was what it said on the tin)!

OP posts:
MuttsNutts · 03/08/2019 10:58

Autoaid are great. Used them for years and they’ve always been fine. If you look hard enough you’ll find bad reviews for all of them.

Allli · 04/08/2019 19:12

Thanks. I was just worried because recent reviews seemed to show some kind of admin errors, ie people broke down, phoned quoting policy number, and were told they weren’t on the system. Not helpful, and not the usual moans and groans type bad reviews. And this was more than one so I’m inclined to think system wide IT or administrative issues. But I have emailed them to clarify things re their cover. Thanks.

OP posts:
rideawhiteswan · 04/08/2019 19:56

Over the years I've tried cheaper breakdown services and have always come back to the aa or rac as they have usually been better. Faster to arrive and have always repaired the car, unlike the cheaper companies which just seem to recover.

Funf · 17/08/2019 16:43

Our household vehicle count is in double figures, we have an AA family policy worth every penny

MelonSlice · 25/08/2019 17:23

I've only ever used green flag. It's free with my bank, and the longest I've had to wait has been 45 minutes. Shortest wait was 15 minutes.

Couldn't be more pleased with the service.

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