Would you complain about this...?

[LadyTophamHatt]

We were bought apacket of vests for ds4 when he was about 3 weeks old from M&S.
Size 3-6 months so I puthem in the drawer to wear when they'd fit.

Well I found them again yesterday and now because ds4 is a little chunk they don't fit.

I took them back today to exchange them, I haven't got teh receipt so knew I'd only be able to exchange at their current value.
The woman said "ohh I'm not sure the'll be worth muchas they've been in the sale"

There was I expecting her to say £4 or something, they were £12 orinally and he's only 4 months old so its not excatly ages ago they were bought.

Their value to refund or excahnge was.....you will never believe this......even Ds1+2 were gob smacked......and I'm still shocked
...1pence

I took the vest back and asked if I could be invited to the next sale when prices are that low.

thats crazy i'd love to go to an M&S sale where you could buy vests for 1p!!!!!

I do agree with them and the receipt rule (only in this case it could not be helped) because they were being ripped off big style by shoplifters.

I would have asked to see the manager and ask if they are discontinuing vests?

Only you have been shopping at M&S for years and thought they were a steady core line.

What?!

Theres no way they were selling them at that price in any sale!

I would ask to speak to the manager and get them to explain .

I tried to return a lovely book that dd got for Christmas last year from M and S - we had bought same for her birthday, and they told me it had gone down to 50p from a tenner. We regifted the book instead

Sell them for more than 1p here!!

normally i'd do that too hana but as ds4 is our surprise bonus baby all his clothes are 2nd hand or charity shop stuff.

I just wanted to have a few new things for him really....serves me right for being a scatterbrain i suppose.

i wouldn't mind so much if they were bought months and months ago, i looked aroubd the baby section and they still have similar stuff, not exactly the same range but ver very similar

I think I will complain because its bugging me even more now....

Do I email or write a letter?

LTH shocking of m&s but I am laughing at:

"I took the vest back and asked if I could be invited to the next sale when prices are that low"

cheeky feckers, aren't thay?

M&S customer service has gone downhill recently in my opinion.

My dp had a lovely cotten knit jumper that shrank, I am always careful with all my washing and never have shrinking probs, even with stuff from Primark. Anyway took it in explained that I washed it on a 30 delicate and the officious twerp who was clearly not old enough to do his own washing said that as the care label said 40 it was my fault!!!!!!We argued for ages, loads of old ladies joining in to stick up for me to no avail.

The baby vests make me cross as somebody went out to buy a baby present and was probably told there would be no problem with returns. I think all baby shops know a lot of baby gifts get returned or exchanged. The moral of the tale I guess is, don't buy your baby gifts from M&S. You could try saying the person who bought it was told you could return it for something else.

awwwww
surprise bonus baby

what a lovely thing!

No help to you now I know LTH, but M&S do gift receipts these days (I don't know if that allows you to get credit vouchers at the price originally paid though, but it at least means you have a receipt to take in).

Following on from the gift receipt tip you get the price paid, not the pirce reduced down too. You have 3 months to exchange it in.

i went to Asda the other day and they had some jewellery half price that dd wanted but everytime she put them through and pressed the button, they took ther other half off meaning they came up as £0.00, so i got them free! nothing to do with this thread i know, but thought i'd let you know

their's certainly no harm in writing a letter of complaint