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Broken fridge, is it worth getting it repaired?

4 replies

kid · 22/10/2006 22:10

Its 20 months old, it was making lots of strange noises but I put that down to it being a frost free freezer (apparently they make clicking noises from time to time)
The freezer part still seems to be working, but the fridge has definately given up on us. The food is warmer inside the fridge than out I think.

I can't decide whether to get it repaired or just buy a new one (and then extend the warranty on it this time)
Just wondered what others have done in this situation.

OP posts:
hairymclary · 22/10/2006 22:20

I would take it back to the shop. you haven't even had it 2 years, it didn't ought to break already. complain. Loudly.

kid · 22/10/2006 22:27

When we purchsed it, they damaged it when the delivered it. I phoned the store as soon as I noticed the door was wonky and they offered me something like a 5% discount. Needless to say I didn't accept it so they had to deliver a new fridge/freezer. It took them over 2 weeks though.

I've just read 4 reviews on the fridge, they are all bad. Apparantly its a common fault with this model, wish I had read that at the time I was buying it.

OP posts:
pointyfangedWeredog · 22/10/2006 23:20

If it's not under guarantee any mofe, I'd just get a new one. Fridges are pretty cheap and if you get a decent one this time they last for ages. Wouldn't bother extending the warranty.

I had a clapped out newish fridge once (all the gas had escaped or seomthing) and was told it would cost more to fix. The local electrical repair man told me that for free - is there a similar handy bloke in your town?

hairymclary · 22/10/2006 23:30

this is from the sale of goods act:

? Aspects of quality include fitness for purpose, freedom from minor defects, appearance and finish, durability and safety.

For up to six years after purchase (five years from discovery in Scotland) purchasers can demand damages (which a court would equate to the cost of a repair or replacement).

? In general, the onus is on all purchasers to prove the goods did not conform to contract (e.g. was inherently faulty) and should have reasonably lasted until this point in time (i.e. perishable goods do not last for six years).

note teh last bit. your fridge could reasonably be expected to last longer than 20 months. this is regardless of any extended warantee.

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