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Can you recommend a reliable printer? And what should I do with this **!!@££ rubbish one I bought last week which is driving me to distraction?

9 replies

ScummyMummy · 27/06/2006 11:40

Help! Bought HP 3920 inkjet printer and it's not worked properly once. I can't even turn it on and off successfully and the error button has been flashing continuously since I brought it home. It's also flimsy and rubbish.
So i have 2 queries:

  1. How do i get rid of the blighter and get my dosh back? Do I take it back to Argos - have already recycled the box but can probably find the receipt- or do I have to embark on complicated negotiations with HP? 2)Can anyone recommend a printer? I need reliability above all else- both partner and I have dissertations to produce over the next few months and we really, really, really don't need to spend hours of frustration grappling with a recalcitrant printer. (My work was going really well this morning ... until I tried to print my funky excel chart and embarked upon about an hour of troubleshooting, all to no avail- grrrrrr). To be fair to this bad, mean, rubbish printer it was from the bottom of the range- just under £40- do I need to spend more? Basically I need a machine that is fine with text, ok with the odd coloured picture/chart and not prone to paper jams and other errors. I don't want one that requires expensive specialist photo ink or anything like that. Is this too much to ask? Any recommendations?
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Gingerbear · 27/06/2006 11:46
  1. Have you contacted Argos? You should be able to get a refund from Argos if it is faulty.
2. Canon Pixma range reliable and cheap on ink. mine is MP110, but this model has been replaced now. (it is an all-in-one machine)
MerlinsBeard · 27/06/2006 11:51

this is te one we have only prob we had was when the ink ran out!! not a prob finding cartrdiges for it either

Marina · 27/06/2006 11:52

When did you buy it scumstrel...back to Argos I'd have thought. Receipt should be sufficient if it is as faulty as you describe.
I am not convinced about HP Printers at the budget end of the market either. We have had two shockingly temperamental cheap laser printers from them.
We now have a Canon Pixma 3000 and I can recommend it whole-heartedly. It can print photos on the right paper, but it is also a swift and easy to use inkjet.

Marina · 27/06/2006 11:54

Snap gingerbear. Dh, who is a dismal pointyhead on these matters, did careful research after our HP woes and the Pixma ranges seem to be widely liked.
It was not an expensive printer scummy and it does due justice to pictures of dinosaurs from the San Diego museum website

ScummyMummy · 27/06/2006 12:02

Thank you, Gingerbear and Marina. Great to have a double recommendation and my iron is still going strong so I am very happy to follow your advice! I bought this one on Sunday and was mildly alarmed at its performance from the get go but persuaded myself that things would get better when I read the instructions properly... Doh! Is the canon pretty intuitive and simple to use, then?

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Marina · 27/06/2006 12:04

We find it to be

Marina · 27/06/2006 12:05

The one thing about it is it does do the printer equivalent of sitting around and scratching its nuts for a few minutes when you first send the job, but once printing is underway it is fast.

ScummyMummy · 27/06/2006 12:06

Sorry mumofmonsters. I missed your post there. How rude of me. We did have an epson once but it packed up spectacularly on the eve that an assessed, "everything rides on passing it essay" was due in so i had been superstitiously avoiding them! Glad to hear they are not all bad.

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ScummyMummy · 27/06/2006 12:09

A printer that scratches its nuts is just fine as long as it is a preamble to action. Printing action, I meant, all you dirty minded electrical fetishists out there!

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