I just need to know where I stand really, or if anyone has had a similar problem. I bought some posh flip flop type shoes from accessorize yesterday to wear out that night, but walking out of my flat I fell down the carpeted steps because the shoes have no grip whatsoever on the bottom. I took them back today, and they would not give me a refund or exchange because 'they're meant to be like that'?! Surely if you spend £25 on a pair of shoes its reasonable to expect that you can walk in them? Should I go back tomorrow and DEMAND my money back?