I have sent off the million page form. Had the interview on 17th December. She asked me for a few extra bits which I have sent within 2 hours of the meeting. She then messaged me yesterday asking for something else. It’s the statement with my recent mortgage transactions to calculate the interest I pay each month. My new mortgage started in November. She already has the mortgage confirmation with the loan amount, monthly amount, interest rate, term etc. I don’t have this and can only get it from my bank. I called them today and they said they can send it today but it maybe on Tuesday as they are busy with emergencies before the bank holidays! She is now saying she may not be able to process the application as the deadline is today?? I have done every single thing she has asked for quickly but she told me she only works this job on the evenings and weekend so only ever messages me for things in the evenings!! She said she will do her best to try and get it kept open until 2nd Jan but she can’t now guarantee. My child’s education depends on this and I feel really upset that it’s come down to one document that she could have asked me for weeks ago and given me time to get it! Has anyone had any similar problems? I don’t want to make a fuss as they aren’t really the people I should be pissing off just incase but I don’t want my application to be affected when it hasn’t been my fault!