Secondary school disability adjustments

[Afolnerd]

Dd is year 11 and had a genetic condition that affects her bone formation. I causes her a lot of pain everyday (similar to arthritis pain) and she is on strong painkillers.
The school are aware of her condition and have been reasonably supportive for adjustments so far.
Her condition is deteriorating and she needs more support and adjustments and the school are being useless. They don’t reply to emails, she keeps getting fobbed of at school when she asks for help and I don’t know how to get them to listen to what I am saying.

She can’t manage stairs and this year almost all her lessons are on the top floor.
one building has a lift which she has a pass for. One has a broken lift which she was promised would be fixed before she went back in sept and broke down twice in the first week trapping her inside. She is now understandably refusing to use it. The 3rd building she has no option but to use the stairs or miss the lesson.
she is getting further behind in her work as she is in pain and no one is helping her. I want to request/insist that her lessons are moved to the ground floor. Is this reasonable?

I would say yes, perfectly reasonable.
DD1 had a friend at secondary whose mobility was restricted and got worse and he ended up in a wheelchair. They arranged for his classes to be on the groundfloor. It meant the teachers had to swap out of 'their' classroom for a lesson, but that isn't too much of an issue.

It’s not an unreasonable request. The exception would be if they are specialist classrooms e.g. DT or science, it is a practical lesson and they don’t have any of those specialist classrooms on the ground floor or in a block with a lift (if the lifts aren’t reliable it would be reasonable to expect them to fix it). If that was the case the school would need to make other reasonable adjustments for DD.

Does your LA have a specialist PD teaching service who can advise the school?

Does she have an ehcp, if not now sounds like a good time to apply.

She needs OT input and advice. The school will follow this. Her GP, senco and hospital consultant can all refer to the OT service.

I would email the school and OT service asking directly input because [state the reasons] and that without proper OT advice she will be at potential risk of harm which you obvsiouly want to avoid.