Email from admissions - advice?

[LadyFlumpalot]

Hi all, I'm probably overthinking this, wondering if anyone had had similar?

Applied for DS secondary school in October as per everyone else, got an email today saying that our address on the application is different to the one they have on file, they have received notification of a house move and that I have to prove I was at the address I have applied from on October 31st. Went on to say that trying to defraud a school place is serious etc... all very well and good, but we've lived here for four years and have no intention of moving!

I've submitted loads of proof we have lived here for years, but my head is niggling as to what is going on, if it's a mistake, why they would have had a house move notification, maybe they got the wrong "LadyFlumpalot"?

As I said, probably overthinking, my heads in a loop about DS's school place anyway as he has SEN. Reassurance or grips gladly received.

How odd. They shouldn't have any address on file for you under GDPR prior to your recent application...where did they get that data and who gave them permission to store it against your name?

Are you up to date on the electoral roll as they have cross checked against this?

@Yummypumpkin

Are you up to date on the electoral roll as they have cross checked against this?

Yeah all up to date, voted recently!

They would normally check against your council tax record. Does that match the application?

Don't panic it will be an error on their part. A child with your surname or a similar sort of thing. So annoying when these things happen on a Friday!

@PastMyBestBeforeDate

They would normally check against your council tax record. Does that match the application?

Yup. All matches, we've lived in the same house paying all bills and voting for years! No problems with my youngests primary school admission two years ago also.

@Needdoughnuts

Don't panic it will be an error on their part. A child with your surname or a similar sort of thing. So annoying when these things happen on a Friday!

That's what I'm thinking! Hoping that if it is just an admin error then it won't put us out of this round of applications whilst they figure it out.

Definitely sounds like an error. Give them a ring next week.

As you have provided lots of proof, you will be fine! You have plenty of paper trails. But understandably it is unsettling!

We had something a few years ago where someone from the council called to see if our property was still unoccupied. I said no, we live here and have done for the last 6m since we moved in and we've been paying council tax properly since then. It stressed me a bit, but never heard any more about it. No doubt a similar error has flagged in their system but when they look into it, all will tally up fine.

You obviously need to talk to the LA Admission office next week to sort this out. It might be a simple mistake of confusion with somebody else with a similar / same name. The alternative is that you mentioned that son has SEND, so I wonder whether the address on either the primary school record or the SEND record is different from current address.
Having said that if you can prove that you put the correct address on the in-time application and that you were living there at that time, it will get sorted out