Hello. I know this is becoming old news, but I'd really like some advice as I've reached a dead end. My daughter was to sit her GCSE's this year and was on track to get some good grades, but in the early part of year 11 we had some very traumatic things happen to us and she completely messed up her mocks. The situation continued into the new year (but was improving) and when her spring report came out we saw she had some pretty bad marks. We went to pains to explain all the events to the head of year and asked that all her subject teachers were aware of what had gone on so as not to put undue pressure on her at that time When schools were closed in March things were returning to normal for us and she was doing well and looking forward to sitting the exams in May/June. Obviously when we heard they were cancelled we were worried that her disastrous mocks and performance during December and January would badly affect her final assessed grades. The headteacher and head of year assured us the teachers would take everything that had happened into account.
Forward to results day and she was given a pretty dreadful set of results, including 2 that were 5 grades below her target. We feel very strongly the teachers were not aware of the difficulties (which were quite significant) and that they made an error of judgement. I have tried speaking to one of her teachers but she refuses to confirm or deny whether she knew.
I'm not asking for any preferential treatment, just an idea of how we can appeal this as appeals are apparently only allowed for 'admin errors'. There seems no firm route to go down. All her grades were at least 1 or more below her predicted and working at levels. Can anyone give me any advice?