There's so much helpful advice on here and I've been looking through it and taking notes in preparation for my appeal.
In my LA, appeals this year are going to be 'heard' by submitted written evidence alone so no opportunity to ask or answer questions in front of a panel.
I'm obviously trying to gather all the information to make a strong case. However, while the admissions officer at my chosen school is polite she is not very forthcoming while another school's officer (we are on the waiting list for that one too) has been amazingly helpful. Looking at previous years' appeal rates the latter school has a much better success rate at winning appeals. 80% compared to 20%. Both schools - in the same town - are always oversubscribed and by a similar amount.
I am interested to learn what the second school is offering to the parents to help them with their appeals and while I think I could ask it the second officer, I feel a bit cheeky doing so.
In the meantime, is there a reason why a school and the admissions officer would not be helpful to a parent regarding the appeals process, and are there pertinent questions I could ask of the school that would help me strengthen my case?